Segment Sales Manager

**Your Job**

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

The incumbent is responsible and accountable for driving Strategic Key Accounts growth and retention as well as the profitability of the assigned segment and territory in Singapore. He/She is also responsible for managing the distributors, building the capability of the distributor sales team to reach the targets, conducting joint calls with the distributor sellers to coach them to better position Kimberly-Clark Professional’s solutions to their target end-users as well as engaging with all levels of customers’ organization, particularly the senior management to understand customers’ buying behaviors, preferences, business dynamics, and challenges. This individual will also proactively pull together relevant internal resources to formulate strategies to leverage these insights. At the same time, he/she will need to deliver insights identified by Kimberly-Clark Professional’s commercial program team, to the customers, providing them with a new outlook and trends and work with the team to develop a winning culture and embed the culture of accountability in daily activities.

The incumbent will also work hand in hand with the internal Customer Service team to ensure prompt servicing of these accounts and address any potential matters that occur, developing sound relationships with distributors’ sales personnel to reach the targets as well as collaborating with other segment sales leaders, regional marketing leads, and the Global Key Account team to influence the necessary decisions and programs to support the growth of the Strategic Key Accounts in Singapore and enhance customer experience with Kimberly-Clark Professional.

**Role Overview & Primary Accountabilities**:

- Manage distributor & Key Account partnership and growth, implements KCP channel growth program in own territory, including but not limited to conducting regular business reviews.
- Ensure quality and quantity of face-to-face meetings with target key end-users.
- Focus on developing new end-users; line penetration of assigned end-users in assigned target market segment(s) eg. Office Building, Lodging, Healthcare, Foodservice, Industrial Manufacturing, etc.
- Continuously drive account profitability with assigned prestigious end-users. Consistently upselling top end-users with different KCP brands and product lines, securing deeper Share of Wallet for Kimberly-Clark Professional*.
- In charge of own sales capability. Embed Challenger Selling Skills in all sales calls. Actively be engaged in coaching calls and work on feedback from KCP Business Capability Manager.
- Build capability of distributor sellers to better position KCP’s solutions, through training and coaching where applicable.
- Constantly support target market segment(s) audit initiated by Marketing team or regional team on request to identify market potential, feedback the dynamic customers’ preference and competitive environment.
- Develop and maintain a sound relationship with distributors’ sales personnel to incorporate KCP conceptual selling approach, product knowledge and shorten the sales cycle in generating new sales.
- Work with the team to develop a winning culture and embeds a culture of accountability in daily activities
- Communicate efficiently and effectively to superiors and colleagues. Establish sound relationships with distributors’ sales personnel, colleagues of various internal departments.
- To perform other duties as assigned. This includes but is not limit to take on certain geography territory and segment portfolios, ad hoc tasks, etc.

**About Us**

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform - so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

**Led by Purpose. Driven by You.**

**About You**

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially w