Contact Centre Supervisor

Location: - Singapore- Job Type: - Permanent- Reference: - JO-2212-18630- Sectors- Customer Service- Salary: - Up to $4200 / month**Purpose**: The Assistant Supervisor of the Contact Centre will be in charge of supervising all active Contact Centre PSA members, including handling difficult-to-resolve cases and escalated matters. **Highlights**: - Nearest...

-Family Group: Administration **CHALLENGES** You will assist the department Manager/HOD in the development and management of the Contact Centre. You will be involved in resource planning and staff management to ensure efficient deployment of staff. You will also review, improve and streamline workflow processes to ensure Contact Centre operates at optimal...

-Family Group: Administration **Responsibilities**: You will assist the department Manager/HOD in the development and management of the Contact Centre. You will be involved in resource planning and staff management to ensure efficient deployment of staff. You will also review, improve and streamline workflow processes to ensure Contact Centre operates at...

Consultants will provide status checks when clients request updates and will work with processing and despatch teams to ensure customer satisfaction. Consultants will perform processing preparation activities when workload allows. Consultants will also be responsible for some internal sales activities in relation to our Special Services...

Job Description;1.  Student Care Supervisor/Assistant Supervisor:In charge of running the overall operations of the centre.Establish and maintain good relations with relevant stakeholders (School management, Parents, External parties)Manage and lead a team of teachers in a school-based student care setting.Continuously train and motivate Programme...

**Your new company** Your new firm is a market leader in the logistics and supply chain industry with strong branding. This is a newly created position as part of their digital transformation journey to digitalise their Contact Centre. **Your new role** - Spearhead the digital transformation of legacy infrastructure to cloud environment and take ownership...

**Job Title: Centre Supervisor - DAC** - Lead and manage a team of training officers, providing guidance, performance management, and disciplinary measures as necessary. - Mentor and provide on-the-job training to new training officers. - Develop and implement training plans and program strategies for the centre. - Manage and coordinate transportation...

Contact Centre Agent (Day Shift)We are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team. In this role, you will be the first point of contact for customers or patients, handling incoming queries via phone and email. You will play an essential part in ensuring a positive customer...

Job Description for Contact Centre Agent (Day Shift)We are seeking a capable and confident Contact Centre professional who can bring valuable experience and sound judgement to our team. In this role, you will be the first point of contact for customers or patients, handling incoming queries via phone and email. You will play an essential part in ensuring a...

Roles & ResponsibilitiesAs a KCare Centre Supervisor or Assistant Centre Supervisor, you will lead a team of pre-school educators in providing quality education, holistic development and care for the children.You will oversee the management of the KCARE centre, manage the deployment, professional development and well-being of all staff. Coordinate with MOE...