Junior IT Helpdesk Analyst

**OUR POSITION IN A NUTSHELL** **YOUR FOOTPRINT AT DWELLWORKS** The IT Helpdesk Analyst will need to feel comfortable interacting with all levels of users within the company and have exceptional customer service skills. **WHAT YOU WILL ACCOMPLISH** - Manage helpdesk for third party independent consultants including management of major roll-outs to the...

**IT Technical Helpdesk Support Needed!!** ~Strong in Chinese Mandarin Communication~ Job Requirements: - IT helpdesk first-level support - Call Centre experience is advantageous - Basic experiences with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Good communication...

**IT HELPDESK AGENT** Immediate Vacancy for IT Helpdesk Analyst **Job Requirement**: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with Ticketing System...

There is currently an open position for an IT Helpdesk Analyst. - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with Ticketing System (ServiceNow, Jira) - Experienced in using Active Directory (Azure,...

The Junior EUC Engineer (helpdesk) is responsible for providing solutions to end users and the implementation, monitoring and maintenance of IT infrastructure. A summary of the responsibilities of this position are, and not limited to, as follows: Provide a good customer service experience for all end users in the organization by resolving all IT support...

**IT Technical Helpdesk Support Needed!!** ~Strong in Chinese Mandarin Communication~ Job Requirements: - IT helpdesk first-level support - Call Centre experience is advantageous - Basic experiences with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Good communication...

Perform desktop, printing and peripherals support - Manage Windows 7, 8 & 10, MS Office Applications, network connectivity, printer mapping etc. - Manage desktop hardware troubleshooting and diagnosis - Comprehensive documentation of all support calls. - Knowledgeable on different IT Technologies where continuous learning in the work field is expected -...

Engineering and Technology - Corporate IT, Singapore - Experienced (Team Lead) - Corporate IT is the backbone of our business. Our team helps the company to develop a competitive advantage through defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational...

**Helpdesk Ops Support Executive (102)**: **Responsibilities**: - Perform basic troubleshooting (gathering information, screenshots, referencing FAQs etc) - Escalate issues to the next level of support. - Follow up on raised tickets to closure. **Requirements**: Best Regards Wei Sian IT Consultancy & Services Pte Ltd

To provide a polite and welcoming environment for customers to report technical problems via CTC Hotline. - Perform Contract Verification and Cases Data Correction - Record Severity Level and Issue Ticket Number via ITSM - Transfer Phone calls to RC Unix engineer and service center Team Lead - Perform first level analyst for desktop and printers - Verify...