IT Helpdesk Analyst

**IT HELPDESK AGENT** Immediate Vacancy for IT Helpdesk Analyst **Job Requirement**: - IT helpdesk first-level support - Call Center experience is advantageous - Basic experience with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Familiar with Ticketing System...

IMMEDIATE VACANCY (SINGAPOREAN ONLY) IT Technical Helpdesk Support Job Requirements: - IT helpdesk first level support - Call Centre experience is advantageous - Basic experiences with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity tools such as O365 - Good communication skills and detail in...

IMMEDIATE VACANCY (**SINGAPOREAN ONLY**) **IT Technical Helpdesk Support Needed!!** ~Strong in Chinese Mandarin Communication~ Job Requirements: - IT helpdesk first-level support - Call Centre experience is advantageous - Basic experiences with IT troubleshooting - Problem diagnostics via remote support tool and calls - Familiar with office productivity...

To provide a polite and welcoming environment for customers to report technical problems via CTC Hotline. - Perform Contract Verification and Cases Data Correction - Record Severity Level and Issue Ticket Number via ITSM - Transfer Phone calls to RC Unix engineer and service center Team Lead - Perform first level analyst for desktop and printers - Verify...

Role: Business Analyst **Salary**: 5000-6000 SGD /per month (Negotiable) Experience: 4+ Years Mandatory Skills: 1. Experience in performing integrated testing and managing UAT is required. 2. Experience in Agile methodology is an advantage 3. Experience in requirements elicitation Role 2 : Senior Business Analyst **Salary**: 7000-8000 SGD /per...

About the Role As a Digital Business Analyst , you will play a key role in driving digital transformation efforts. Working closely with the Chief Information Officer and cross-functional teams including fellow business analysts, project / product managers, solution architects, and technical / security consultants you will deliver innovative digital solutions...

About the Role As a Digital Business Analyst, you will play a key role in driving digital transformation efforts. Working closely with the Chief Information Officer and cross-functional teams including fellow business analysts, project / product managers, solution architects, and technical / security consultants you will deliver innovative digital solutions...

Issue Management: Log all incoming calls and email and record sufficient information to facilitate effective incident processing. Identify the impact, urgency, and priority of incidents. Provide initial troubleshooting and support for incidents. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and...

**BOUT THE COMPANY** Zenith Infotech (S) Pte Ltd. was started in 1997, primarily with the vision of offering state-of-the-art IT Professionals and solutions to various organizations and thereby helping them increase their productivity and competitiveness. From deployment of one person to formation of whole IT teams, Zenith Infotech has helped clients with...

Job Title: Functional SME / Business Analyst – Core BankingLocation: SingaporeEmployment Type: Full-Time / Permanent / ContractJob Summary:We are seeking an experienced Functional SME / Business Analyst with strong expertise in Core Banking systems to work closely with business users, technology teams, and external vendors. The candidate will be...