Sales Operations Manager

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

Job Description Summary: PayPal is seeking a data-driven, and hard-working revenue operations manager to join the Revenue Operations organization, supporting the APAC sales organization in Growth Market. The Revenue Operations team is focused on optimizing internal operations, improving client acquisition, empowering client delight & establishing a company culture focused on driving revenue. We aim to make our Sales and Servicing organization more effective and efficient by simplifying and continuously improving our E2E sales processes, driving performance through adoption of best practices, and becoming trusted business partners to our leaders. In this role, you will work to develop and support solutions for complex, ambiguous and high-visibility business challenges. You will partner with cross-functional and Sales leadership teams across various sales segments to develop and land solutions that meet their needs at scale. You are deeply curious and persistent in gaining knowledge about our products and go-to-market strategy.

**Job Description**:
**Role & Responsibilities**:

- Partner with sales leaders on annual sales strategy planning, account segmentation.
- Contribute to the Sales Compensation Plan design and ensure data tracking accuracy.
- Lead cross functional projects to drive revenue growth and sales productivity.
- Manage processes and tools, particularly SFDC, Outreach, Five9, Gong to ensure efficient and scalable solutions.
- Collaborate cross-functionally across all areas of the business to help accelerate deals.
- Provide the sales organization with best-in-class sales tools, training materials, and other relevant assets to guide/support selling motions.
- Communicate effectively with the sales teams and sales leaders to convey important information on a regular basis.
- Own the end-to-end process of tracking the sales funnel & operational metrics to deliver regular insights on the business performance.
- Conduct forecast and pipeline meetings with sales leaders and sales reps to determine how sales opportunities are progression through the pipeline and tracking against plan. Identify and resolve any blockers.
- Monitor and manage the health of the sales pipeline and ensure data cleanliness.
- Track and analyze key metrics including pipeline velocity, win/loss rates, and quota attainment.
- Champion usage of SFDC, Einstein Analytics, Tableau, Qliksense extensively for reporting, data analytics, and sales forecasting.
- Collaborate with the wider global Revenue Operations & Enablement organization and other COE teams to align on globally best in class practices and processes to drive efficiency and effectiveness.
- Participate and represent Revenue Ops in monthly sales operations review with sales vp/directors.

**Job Requirements**:

- 8-10 years experience in a Revenue Operations or similar role
- Bachelor's degree or equivalent, technical, or business-related field. Master's degree is a plus.
- Ability to collaborate effectively in a complex organization.
- Proficiency in MS Excel and Power Point.
- Requires an excellent understanding of standard business practices related to Revenue Operations processes and systems (SFDC, Pipeline & Forecast Management, Process Excellence).
- Experience in data analysis, modelling, and/or financial analysis.
- Demonstrated capability to build strong alliances with internal business units. Ability to work cross-organizationally.
- Motivated self-starter, proactive and action oriented. A keen sense of ownership, drive, and scrappiness is a must.
- Strong communication and interpersonal skills, ability to talk and present confidently across senior management levels
- Demonstrated business acumen and ability to successfully navigate and influence within a complex business environment.
- Clear, strategic thinker with vision, with the ability to execute on priorities.
- Ability to effectively work under pressure and to meet challenging targets.

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

Who We Are:
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employe