Sales and Operation Manager

**Location**
- Singapore, Central Singapore**Job Type**
- Full Time**Salary**
- $4,000 - $4,800 Per Month**Date Posted**
- 2 hours agoAdditional Details

**Job ID**
- 103640**Job Views**
- 1Roles & Responsibilities

**As we are growing and expanding to multiple new locations, Oriental Remedies Group is searching for a **Sales and Operations Manager** to support our management team. **The Sales and Operations Manager will assume sales and team leadership for the Patient Experience Team for Oriental Remedies Group. You will also ensure operational excellence of all clinics - the day-to-day smooth running of all clinics while growing in strategic skills to look at tomorrow while delivering today. This role will work hand in hand with the management team, to implement efficient processes and coaching tools, and to drive revenue growth, and increase sales productivity.

**A Good Life begins with a Good Company, and Employee Growth is our DNA. Let's Join the Team and Grow old with us**

**The Company**:
**Oriental Remedies Group (ORG) is a leading patient-centered healthcare provider offering effective treatments grounded in Traditional Chinese Medicine (TCM) and enhanced with medical technology. In 2021, Oriental Remedies Group was awarded TCM CLINIC OF THE YEAR IN ASIA PACIFIC by Global Health Asia Pacific.**

**In ORG, we execute a high level of care and respect for our patients and aim to empower a wellness community for all mankind - through our cutting edge technology and excellent bilingual service for everyone **At the core of our vision is to empower communities to lead a healthy and fulfilling life. We believe that with quality and targeted care, we are able to reduce suffering and improve patients' life quality to** #BeTheBestYouCanBe.**

**#TCMclinicoftheyearinasiapacific #globalhealthasiapacificawards2021 #employerofchoice #extraordinaryemployer #greatplacetowork #bestemployeeexperience #morethanjustajob #careergoals #lifeinORG**

**Why Join Us? Let Us Tell You Why**:

- **
GREAT CULTURE AND ATMOSPHERE**:
Because the people here are Amazing and Crazily Fun. We have cyclists, we have chefs, we have yogists, we have gamers, we have athletes, we have chatty people, we have animal lovers, we have a motivational and inspirational trainer, we have spicy food lovers, and many more. You will definitely love it here in ORG. #workfam
- **
JAW-DROPPING SALARY PACKAGE AND BENEFITS**:
Because we offer benefits which are most desired and valued by people. The people in ORG are the backbone of the Company, and they are the core of everything we do; hence we believe in caring and investing in our employee's future.
- **
GROWTH AND CAREER DEVELOPMENT**:
Because the sky's the limit, and in ORG, we firmly believe that our employees' growth, development, and well-being are the most significant factor ever. We want our people to shine brighter than diamonds by instilling values in our people and magnifying their strength. Wait no more, and discover a world of opportunity in ORG today.
- **
DIVERSITY**:
Because we are diverse, equity, and inclusion in ORG, we are an equal opportunity employer who makes decisions without regard to age, identity, gender, race, color, ethnicity, etc. We let our people be themself and accommodate each other's differences and grow together.

**Responsibilities**:

- Responsible for leading a big team of clinic consultants, therapists, as well as influencing Physicians to ensure that all the clinics' daily operational activities are running smoothly and effectively.
- Team management and regular coaching including appraisals of consultants and therapists, onboarding of new team members, resolving any potential team conflict
- Clinic sales (including identifying training needs, process improvements) are achieved that will support the patients’ experience and the growth of the Company.
- Organize, support, lead trainings and provide OTJ sales support where relevant
- Attend management meetings and extract relevant information to inform the working team; lead Daily Team briefings and accurate briefing notes to achieve efficiency and proper dissemination of instructions
- Being present at the clinic daily to support the team, including handling difficult patient situations (if any)
- Involved in recruitment of potential consultants and therapists
- Able to adapt and thrive in a fast-paced environment.
- Provide strategic analysis and valuable business insights that will grow the organization and business.
- Work with the Strategy/Marketing department to plan monthly promotions, refine lead qualification process, analyze and report on campaign performance with reporting
- Responsible for weekly presentation of all clinic sales and operations metrics to management team, providing insights of what worked/didn’t work and how to improve
- Lead clinic operations:

- Optimised manpower schedule/roster to ensure efficiency
- Uphold the overall cleanliness and tidiness of all the clinics in adherence