Documentation Lead

1 week ago

Singapore SINGULARITY DATA PTE. LTD. Full time

**Role**
- Lead the documentation team to deliver high-quality, developer-focused content, including technical overviews, API references, tutorials, and product guides.
- Define and execute the overall documentation strategy to ensure consistency, clarity, and accessibility across all technical content.
- Collaborate closely with engineering, product, and solutions architecture teams to deeply understand product features and translate complex technical concepts into clear, user-friendly content.
- Drive continuous improvement of documentation workflows, tooling, and information architecture to ensure scalability and efficiency.
- Establish and maintain documentation standards, style guides, and templates that align with brand voice and technical accuracy.
- Provide mentorship, editing, and feedback to writers, ensuring adherence to best practices in technical communication.
- Partner with UX, developer advocacy, and marketing teams to ensure a consistent and seamless developer experience across all touchpoints.
- Utilize analytics and user feedback to measure documentation performance and drive data-informed improvements.
- Oversee localization and accessibility initiatives to make documentation globally inclusive.
- Manage priorities and resources in a fast-paced environment, ensuring timely delivery of critical documentation for product releases.

**Sound Like You?**
- Master’s or Bachelor’s degree in Technical Communication, Computer Science, English, or a related field.
- 10+ years of experience in technical writing, with at least 2 years in a leadership or management role.
- Proven experience creating and maintaining developer documentation for APIs, SDKs, or open-source projects.
- Strong understanding of software development concepts, and proficiency in reading or writing code (Python, Java, or similar).
- Familiarity with documentation tooling and publishing platforms (Markdown, Sphinx, Docusaurus, ReadTheDocs, etc.).
- Excellent communication, leadership, and cross-functional collaboration skills.
- Experience managing multiple projects simultaneously and delivering results under tight deadlines.
- A passion for developer experience, content strategy, and process optimization

**Benefits**
- Competitive salary
- Performance bonus
- Medical benefits, enhancing your health and wellbeing
- Flexible work locations (anywhere around the world)
- Clear career development plan
- Great career development opportunities in a growing company

**Additional Information

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