Customer Service Executive
15 hours ago
SeaLead is a global shipping line connecting emerging markets with major economies through container shipping and liner services. Founded in 2017 and headquartered in Singapore. SeaLead initially started with feeder services and then expanded into long-haul liner services over time. Operating in 51 locations and servicing 77 ports worldwide, SeaLead provides a comprehensive range of shipping solutions, including container and feeder services, inland transport, and customised solutions. Primary role is to handle day to day tasks pertaining to Import and Export Documentation and Customer Service Desk and all the relevant interactions/ correspondence with Customers, Customs/ Terminal Authorities, Internal Stakeholders, Vessel Partners (where applicable) to achieve the team's KPIs. Main tasks and responsibilities Customer Relations Ensure accuracy, timeliness and order of Import and Export Shipping Documentation, as per the requirements of various Regulatory/ Compliance Authorities. Act as a primary point of contact for customers having import-related queries. Deliver consistent, high quality Customer Service activities. Handling exception requests, managing delays by timely co-ordination for all procedures with internal/ external stakeholders. Managing email/ phone response to ensure timely response to internal and external customers. Engage in constructive problem solving and provide optimal solutions. Maintains thorough knowledge of services, as well as legislation and maritime rules & regulations. Manage Vessel/ Voyage changes and Customer Communications, as required. Accurate invoicing capturing correct VAT requirements and application of any relevant local charges such as VIA/ Shutout/ Import Detention tariffs within the system - automated/ manual, as applicable. Following prescribed KYC checks and maintaining relevant data/ records, as stipulated. Follow up with other Departments, on queries related to Import and Export procedures, to ensure end to end resolution. #J-18808-Ljbffr
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Assistant Port Ecosystem Executive
3 days ago
Singapore Customer Service Full time $40,000 - $60,000 per yearJoin us now to be eligible for a joining bonus of $5,000(Terms & Conditions apply)Job Description:You will be part of a team that serves as the primary point of contact for customers, providing real-time updates, resolving job/shipment issues, and coordinating internal operations and external stakeholders to deliver high service levels and achieving customer...
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Project Host
3 days ago
The Rutherford, Singapore, C Science Park Drive, #- Singapore Customer Service Full time $1,500 - $2,000 per yearJob Scope:Ensure timely delivery of materials and equipment to the event venue.Send reminders to participants via WhatsApp group.Promote attendance and follow up with absentees.Maintain cleanliness of the venue throughout the event.Basic IT knowledgeDetails:Number of Hosts Needed: 7 physical hostsStart Date: By 2nd NovemberWorking Hours:10:30 AM – 1:30...
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Customer Service Executive
2 days ago
Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time**Job Title: Customer Service Representative **Location**:77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...
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Customer Service/operation Executive
4 days ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time**Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...
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Customer Service Officer
2 weeks ago
Singapore TPS Secretarial & Executive Search Full time**Responsibilities**: - Responsible for end-to-end customers as per product requirements & regulatory guidelines including Non-Resident Account customers of the Bank - Handling walk-in customers at the branch counter and visit customers office/residence for collecting documents - Resolve Client queries and servicing requests within turn around time -...
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Customer Service Operations Assistant
2 weeks ago
Singapore UNITED PARCEL SERVICE Full timeExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
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Customer Service Executive
4 days ago
Singapore PUPSIK PTE. LTD. Full time**Are you a good and patient communicator who enjoys interacting with customers to understand and help them with their enquiries? Are you a meticulous multitasker that enjoys handling administrative duties and staying on top of them? Are you a independent problem-solver that is able to creatively come up with solutions to resolve difficult situations? If so,...
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Sales & Service Associate-reservation Sales
2 days ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION As the #1 leader in hospitality worldwide, Marriott International has 7,600+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure. **[Location**: 238B Thomson Road #14-01 Novena...
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Customer Service Executive
2 days ago
Singapore LSH INDUSTRIAL SOLUTIONS PTE. LTD. Full time**Customer Service Executive** We are looking for a Customer Service Senior Executive / Executive who is able to attract potential customers by answering product and service questions; Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. **Responsibilities** - Follow up with customers, identify and seize...
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Customer Service Executive
1 week ago
Singapore MATERIAL TECHNOLOGY PTE LTD Full time**CUSTOMER SERVICE EXECUTIVE** **Job Highlights**: Material Technology ( a Krayden company) is a stocking technical distributor featuring adhesives, sealants, encapsulates, coatings, solder, solder chemicals, release agents, dispensing equipment and supplies with locations throughout the United States and Mexico, Asia, and Brazil. The company represents...