Customer Service and Operations Coordinator

2 days ago

Marine Parade, Singapore Joy Music Studio (Marine Parade) Full time

Since 2013, **Joy Music Studio** is an established music school in Marine Parade offering a variety of instrument choices and professionally equipped studios, we are known for our enthusiastic teachers and customized approach for learners.

We are currently looking for a motivated and friendly **Customer Service and Operations Coordinator (Full-Time)** to join our joyful team at our Marine Parade location.

**Benefits of Working With Us**

Our team is the heart of our music school so we work hard to create place where you will be proud to work here every day. Below are some of the benefits we offer:

- Competitive Salary and Bonus Incentive Programs
- Paid Annual Leave and Medical Leave
- Medical Insurance Coverage
- Mentorship and training support
- Fun, energetic environment where the entire team often collaborate musically together
- Employer sponsorship of related certification/skills development
- Special rates for music lessons at our school
- Convenient location and good food next to Marine Parade MRT and Parkway Parade Mall

**Commitment Requirement**
- Full-Time 42 hours/week, on-site
- Available to work on weekends and weekday afternoons/evenings

**Role & Responsibilities**:

- **Sales**_
- Nurture lead funnels, arrange for trial lessons, and sign-up new students
- **Operations & Customer Management**_
- Oversee day-to-day operations and administration at the centre
- Maintain and organize software used for scheduling, customer management, invoicing
- Prepare and send student invoices accurately and on-time
- Coordinate communications between the school, parents, students, and teachers effectively
- **Events and Projects **_
- Support marketing/promotion activities when requested
- Help plan or coordinate school activities such as concerts, workshops, camps, programs
- **Help create a friendly, positive, and professional environment within the school**_
- Greet students/parents and create a warm, welcoming environment
- Build and maintain good relationships with parents and students
- Assist with training/orientation new team members

**We’d love to hear from you if**:

- You have at least 1 year experience working in music or education/tuition related industry
- You have at least 1 year experience working in customer-facing or operations related roles
- You possess key skills for the role: personal initiative, detail-oriented, team player, problem solving, multi-tasking
- You smile A LOT, and have a bright and cheerful personality with confident communication skills
- You enjoy working with children and teens
- **Bonus** - Previous experience learning music, performance arts, or music production

**Job Types**: Full-time, Part-time, Permanent, Fresh graduate

Pay: $2,400.00 - $2,800.00 per month

Expected hours: 42 per week

**Benefits**:

- Health insurance
- Professional development

Schedule:

- Monday to Friday
- Weekend availability

Supplemental Pay:

- Performance bonus
- Retention bonus

Work Location: In person

Application Deadline: 15/12/2024
Expected Start Date: 02/01/2025

  • Customer Service Executive

    1 week ago

    Marine Parade, Singapore Nanyang Inc Pte Ltd Full time

    We are seeking a detail-oriented and customer-focused Venue & Events Staff to oversee all aspects of venue operations, event coordination, and client management. This full-time, contract position requires exceptional organizational skills, strong client relations abilities, and experience in venue management. **Primary Responsibilities** - **Venue...

  • Customer Service Executive

    1 week ago

    Marine Parade, Singapore Chien Chi Tow Healthcare Pte Ltd Full time

    **Responsibilities**: - Adept to and acquire a strong working knowledge of the offered products, services and processes. - Identify customers’ needs and maintain a continuous high level of customer service delivery and satisfaction. - Build positive brand loyalty. - Attend to customers’ feedback and challenges in a professional manner and follow through...

  • Receptionist/customer Service Officer

    2 weeks ago

    Marine Parade, Singapore Language centre Full time

    **Role**: - Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations) - Ensure daily operations (taking payments, recording new registration, follow-up of students...) - Tidy-up classrooms between lessons - Working hours 10.30am to 7.30pm - incl lunch break **Requirements**: - 1st experience as in customer...

  • Freelance Customer Service Officer

    2 days ago

    Marine Parade, Singapore Smartlab Education Centre Full time

    Company Smartlab Education Centre Designation Freelance Customer Service Officer Date Listed 29 Apr 2025 Job Type Entry Level / Junior Executive, Experienced / Senior Executive - Free/ProjPart/TempIntern/TS Job Period From 24 May 2025, For At Least 4 Months Profession Education / Training Industry Early Childhood Care and Education Location...

  • Customer Services Assistant/executive

    1 week ago

    Marine Parade Central, Singapore Dimerco Express Singapore Pte Ltd Full time

    Job Responsibilities - Fully utilize inhouse system for daily activity. - Provide delivery details to customers. - Coordinate with customers/ carriers/ vendors/ overseas stations for shipment arrangements and documentation. - Invoice and billing to customers. - Ensure on time cost approval as well as GST billing and collection. - Document filing. - Develop...

  • Studio Coordinator/customer Care

    1 week ago

    Marine Parade, Singapore Joy Music Studio (Marine Parade) Full time

    Since 2013, **Joy Music Studio** is an established music school in Marine Parade offering a variety of instrument choices and professionally equipped studios, we are known for our enthusiastic teachers and customized approach for learners. We are currently looking for a motivated and friendly **Studio Coordinater/Customer Care Specialist (Part...

  • Part-Time Customer Service Officer @ Marine Parade

    1 day ago

    Marine Parade, Singapore Tien Hsia Language School Pte Ltd Full time

    Part-Time Customer Service Officer @ Marine Parade Handle and process all enrolments and registration Handle & follow-up customers' enquires Assist in daily school operations and any ad-hoc duties as assigned Requirements: Customer Service-oriented, patience and able to handle children. Able to work in weekdays evening, weekends and public holiday Must be...

  • Customer Service Officer

    4 days ago

    Marine Parade, Singapore Midwich Asia Pte Ltd Full time

    **Customer Service Officer (Sales Support / Order Fulfilment) - ALL WELCOME** **Responsibilities** **Customer Order Management and Processing** - Ensure monthly sales targets are met by ensuring the accuracy of processing customer orders and adequate supplies are available for invoicing. - Respond to all incoming orders with confirmation and product lead...

  • Part-Time Customer Service Officer @ Marine Parade

    1 week ago

    Marine Parade, Singapore Tien Hsia Language School Full time

    Responsibilities : General Adminstration work Handle and process all enrolments and registration Handle & follow-up customers' enquires Assist in daily school operations and any ad-hoc duties as assigned Requirements: Diploma & above Customer Service-oriented, patience and able to handle children. Able to work in weekdays evening, weekends and public holiday...

  • Coordinator

    2 weeks ago

    Marine Parade, Singapore Chinese Swimming Club Full time $24,000 - $28,800 per year

    Chinese Swimming Club is hiring a Full time Coordinator role in Marine Parade, Singapore. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: $2,000 - $2,400 per monthWhat you will be doingCo-ordinate and work closely with Housekeepers in setting up daily activity according to Event Calendar and ad-hoc events set-up at Club...