Business & Operations Manager (Sports / Dance Academy)
6 days ago
Relevé Gym & Dance is seeking a talented Business & Operations Manager to oversee the daily operations, client experience, and strategic growth of our Rhythmic Gymnastics academy at Parkway Parade.
This full-time role combines business leadership, operational excellence, and a passion for working with families and young athletes. You'll partner closely with the Head Coach & Owner to ensure smooth day-to-day operations, deliver exceptional service to clients, and drive Relevé's continued growth.
What you'll be doing- Lead overall business operations, including financial planning, budgeting, and reporting.
- Oversee all aspects of client management — inquiries, enrollments, communication, and issue resolution — ensuring a consistent, high-quality experience.
- Manage and coordinate a team of full-time and part-time coaches to deliver well-run, engaging programmes.
- Implement and refine operational policies, systems, and service standards.
- Develop marketing, partnership, and retention initiatives to grow enrollment and engagement.
- Collaborate with leadership on strategic planning, programme expansion, and performance tracking.
- Ensure compliance with PDPA, safety, and other regulatory requirements.
- 5+ years' experience in business or operations management, ideally within the sports, dance, or enrichment sector.
- Strong leadership, organisation, and communication skills with a client-first mindset.
- Proven ability to manage both people and processes effectively.
- Competence in financial planning, budgeting, and performance analysis.
- Hands-on, detail-oriented, and commercially minded.
- Degree in Business, Sports Management, or a related field.
- Must be available to work at least one weekend day each week (off-days typically on weekdays).
- Full-time, on-site role — no remote or flexible scheduling.
- Competitive salary commensurate with experience.
- Clear progression opportunities based on performance and business impact.
- A professional, supportive, and dynamic working environment built on teamwork, accountability, and respect.
Relevé Gym & Dance is one of Singapore's leading rhythmic gymnastics academies, based at Parkway Parade. We deliver structured, high-quality programmes for girls of all ages and levels, combining professional coaching with a welcoming, family-oriented atmosphere.
Join us and take a leading role in driving Relevé's next stage of growth.
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