Branch Operations Associate

Job Highlights

• Leading Coding & Robotics School in Singapore.
• Competitive salary package
• Company Insurance provided and meal covered

Job Description

Job Requirements:

· Singaporeans are encouraged to apply.

· Preferably with 1-year relevant experience in enrichment or education industry.

· Dependable and reliable.

· Organized, meticulous, attention to detail and highly efficient.

· Great interpersonal skills. Ability to engage with customers (Parents and students).

· Good selling skills. Ability to be a trusted advisor to your customer.

· Poly diploma holder and above.

· Excellent written and spoken English proficiency.

Job scope:

· Manage day-to-day enrichment center operations.

· Attend to enquiries (onsite/email/instant messaging or call) effectively.

· Perform transactions including collection of fees.

· Work closely with instructor team to ensure smooth running of classes, ensuring student's well-being while at the center.

· Parent and student engagement.

· Improve on existing operational processes for better efficiency and effectiveness.

· Work with marketing team to execute call down/instant messaging/ or email blast to database.

· Occasionally support for outbound lesson delivery at Pre-Schools.

· Organize onsite peripheral selling such as flyer distribution or roadshows.

Work Location:

· Marine Parade Central (4 days per week)

· Jurong Gateway Road (1 day per week).

Working Hours:

· 3 weekdays (12pm to 8:30pm) & 2 weekend days ( 8:30am to 5:30pm).

· Additional hours apply during school holidays.

· Off during public holidays.

· Includes 2 weeks of center breaks annually (on top of 14 days annual leave entitlement).

Skillsets:

· Intermediate to advance user in excel. Ability to use Word, and PowerPoint effectively.

· Super passionate about engaging with students and parents.

· Good collaborator, independent, meticulous, excellent communicator.

Benefits:

· 14 days paid annual leave after probation period.

· Discretionary Bonus after 1 year completion.

· Company insurance provided.

• Meals covered