Customer Service Officer
1 week ago
Who are we? Omnidesk is a rapidly growing solutions provider for all things ergonomics including smart desks and a bevy of accessories to help make productivity more comfortable.
**5 Days Work Week**
**Office Hours**
Role Responsibilities:
- Handling of daily enquiries by potential customers
- Helping with Zendesk tickets and calls i.e. enquiries from customers
- Ensuring customer satisfaction both pre-sale and post-sale
- Developing a strong business presence with clients in both B2B and B2C sales channels
- Ad-hoc tasks given by Higher Management
- Assisting in the Studio for Corporate Visits and Appointments
Role Requirements:
- Good situational awareness
- Exemplary communication skills
- Able to work in a fast-paced environment
- Ability to work collaboratively
- Willingness to learn
- Proficiency in Microsoft Excel / Microsoft Word
- Good command of Spoken and Written English, additional language proficiencies would be a plus
- Be a shining bastion of positivity in the face of adversity
**Salary**: $1,800.00 - $2,300.00 per month
**Benefits**:
- Dental insurance
- Health insurance
Schedule:
- Weekend availability
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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