Customer Service Officer

4 days ago


Kallang, Singapore ULTIMATE DESK PTE. LTD. Full time

1 year exp

**Roles & Responsibilities**

Do you love helping others and making someone’s day just a little brighter? Unfortunately,

Who are we? Omnidesk is a rapidly growing solutions provider for all things ergonomics

including smart desks and a bevy of accessories to help make productivity more comfortable.

**Role Responsibilities**:

- Handling of daily enquiries by potential customers
- Helping with Zendesk tickets and calls i.e. enquiries from customers
- Ensuring customer satisfaction both pre-sale and post-sale
- Developing a strong business presence with clients in both B2B and B2C sales channels
- Ad-hoc tasks given by Higher Management
- Assisting the Retail team with walk-ins during busy periods
**Role Requirements**:

- Good situational awareness
- Exemplary communication skills
- Able to work in a fast-paced environment
- Ability to work collaboratively
- Willingness to learn
- Proficiency in Microsoft Excel / Microsoft Word
- Good command of Spoken and Written English, additional language proficiencies would be a plus
- Be a shining bastion of positivity in the face of adversity

Omnidesk was founded with a free-spirited and an ambitious objective: to offer height adjustable standing desks at a revolutionary price, while leading the way for healthy-lifestyle conscious businesses.

The Omnidesk is more than just a desk for your PC or work. Our vision of the Omnidesk is that of a fully modular platform, packed with features and accessories that will allow you to customize your desk with tools to create a perfect setup that is ideal just for you.



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