Customer Service Officer @ Control Centre

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations. **Roles and Responsibilities** - Check and monitor CCTVs for discrepancies, system issues and incidents. - Obtain and evaluate all relevant...

**About Tradenet Services Pte Ltd (TNETS)** TNETS is one of the world's largest customs and trade compliance businesses with operations across the APAC region. With our headquarters in Singapore, we've been in the business for 16 years, declaring an estimated 1.8 million permits every year and clearing over USD 200 billion worth of goods per year,...

Description Call Centre Officer @ Geylang Bahru (Contact Centre, Mon to Fri) ~ Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)Job Responsibilities Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfactionHandling customer’s...

Call Centre Officer @ Geylang Bahru (Contact Centre, Mon to Fri) ~Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)Job Responsibilities Manage customer’s enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction Handling customer’s enquiries and...

Handle all customer enquiries, escalations, technical support and on-going customer relationship management. - Deliver high quality customer care service at all times. - Provide timely escalations of requests and adequate technical support where necessary. - Ensure daily and monthly KPIs are met and exceeded. - Manage all incoming calls for enquiries,...

**Responsibilities**: - Handle customer service hotline and provide first level of support - Provide quality customer service transactions. - Listen, probe and question in order to clarify and understand customer needs - Gather client and partner feedback to enhance customer experience - Any other ad-hoc tasks assigned **Requirements**: - O Level and...

**Responsibilities**: - Provide comprehensive support to corporate clients, managing orders and inquiries from start to finish. - Oversee distributor relations, focusing on procurement and customer service. - Prepare quotations and necessary documentation to customers. - Keep updating pricing data & order status for clients reference. - Collaborate with...

* **Key roles and responsibilities** - To handle walk-ins and new enquiries on the services provided by the centre - To handle parents’/students’ enquires on class timings/ services/ etc - To assist with liaising work with parents and students on any changes to schedule - Planning of student activities/post-exam activities and curriculum - Ensuring...

COMPANY DESCRIPTION **THK**MC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. **THK**MC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who...

Leading Utilities Group companyDuration: 12 months extendable/convertibleWorking Location: Kallang SectorWorking hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)Job Responsibilities· Manage customer's enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction·...