Customer Service Officer

As a Customer Service Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations. **Roles and Responsibilities** - Check and monitor CCTVs for discrepancies, system issues and incidents. - Obtain and evaluate all relevant...

Handle all customer enquiries, escalations, technical support and on-going customer relationship management. - Deliver high quality customer care service at all times. - Provide timely escalations of requests and adequate technical support where necessary. - Ensure daily and monthly KPIs are met and exceeded. - Manage all incoming calls for enquiries,...

Manage orders related to enquiries from customers - Data entry, tracking and record-keeping in sales-related environment - Interface and coordinate with Sales, Procurement, Warehouse and Logistics to ensure seamless order fulfilment on time - Ensure correct pricing in orders processed - Resolve issues arising from orders processing with internal...

SOON SAN LOGISTICS SERVICES PTE. LTD. is hiring a Full time Customer Service Staff role in Geylang, Singapore. Apply now to be part of our team.Requirements for this role:Looking for candidates available to work:Mon morningMon afternoonTue morningTue afternoonWed morningWed afternoonThu morningThu afternoonFri morningFri afternoonSat morningSat afternoonJob...

Summary of the RoleThe function of the Customer Sales and Service Representative is to provide direct support to the Sr. Strategic Business Development Manager and Account Managers across Asia Pacific and the Middle East with a unique opportunity to pioneer and grow our Singapore entity. Primary focus is on Customer Service with the role requiring...

CLC-Global Private Limited is hiring a Full time Customer Service Admin role in Geylang, Singapore. Apply now to be part of our team.Requirements for this role:Flexible hours availableExpected salary: $2,600 - $2,800 per month•Work closely with management to achieve task/projects•Plan and manage the schedule for operations to fulfil projects, timelines...

**About Tradenet Services Pte Ltd (TNETS)** TNETS is one of the world's largest customs and trade compliance businesses with operations across the APAC region. With our headquarters in Singapore, we've been in the business for 16 years, declaring an estimated 1.8 million permits every year and clearing over USD 200 billion worth of goods per year,...

**Responsibilities**:Reporting directly to the supervisor, your responsibilities will include the following: - Attend inbound calls - Attend to call-back requests from customers - Ensure follow-up on escalated cases - Perform investigation for cases - Other ad-hoc duties as assigned by Team Leaders or Supervisors **Requirements**: - Proficient in...

**JOB RESPONSIBILITIES**: - Engage with customers on TikTok by responding to comments and inquiries. - Update Shopify inventory records for accurate product availability. - Provide after-sales service by following up with customers, soliciting feedback/ ratings, and offering promotional codes. - Inventory management - support merchandise transfer, stock...

Company 2B Printing Solutions Pte Ltd Designation Marketing & Customer Service Intern Date Listed 16 Sep 2025 Job Type Entry Level / Junior Executive - Intern/TS Job Period Flexible Start, For At Least 3 Months Profession Customer Service / Communications Industry Manufacturing Food / Lifestyle / Packaging Location Name Singapore...