Customer Service Staff

**OUR CLIENT** An Europe-based MNC with over 1,300 staff in 28 countries with its Regional Head Office in Singapore. They have aggressive expansion plan in ASEAN Region and is currently hiring talented people to join their growing pool of human capital. **THE POSITION** This position is important in coordinating sales orders with various departments to...

**Job Summary**: The Customer Service Officer plays a crucial role as the first point of contact for our clients, ensuring a positive and seamless experience at the Company. This position involves managing client interactions, scheduling appointments, and maintaining a warm and inviting salon atmosphere. **Key Responsibilities**: - **Appointment...

**Job Summary**: The Customer Service Officer plays a crucial role in ensuring that every client enjoys a seamless and delightful experience from the moment they enter our salon. This position is responsible for overseeing the customer service team, managing client interactions, and maintaining a positive and welcoming atmosphere within the salon. **Key...

COMPANY DESCRIPTION Established since 1987, ECON Healthcare Group celebrates more than 35 years of commitment to quality healthcare and eldercare services this year. As a regional provider for integrated healthcare servcies in Singapore, Malaysia and China, the Group incorporates a chain of medicare centres and nursing homes, hospital services, a careskill...

We are seeking a customer-focused individual to join our team as a Customer Service Representative for our Leather Goods, cleaning and restoration services. As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. Your primary...

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Service Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY **Responsibilities**: - Support the Operation...

We are an international movers and forwarders that were founded in the 1990s. This role of Client Service Logistics suits those who strive for challenges that require excellence in their competency in logistic operations and the ability to drive brilliant business prospects, leading to personal and company growth. We provide a positive working environment...

**Job Title**: Customer Success Specialist **Department**: Customer Experience **Reports to**:Team Lead **Key Responsibilities**: - **Ticket Management**: - Address customer concerns effectively while maintaining a professional tone that reflects the company’s voice. - Tag and categorize tickets appropriately to facilitate streamlined reporting. -...

Handle all customer enquiries, escalations, technical support and on-going customer relationship management. - Deliver high quality customer care service at all times. - Provide timely escalations of requests and adequate technical support where necessary. - Ensure daily and monthly KPIs are met and exceeded. - Manage all incoming calls for enquiries,...

Job Scope - assist in placement of orders, refunds or exchanges - analyse customer needs to improve customer relationships and experience - be updated on product knowledge to enhance customer support **Requirements**: - GCE "O/A" level and able to start work immediately - Excellent interpersonal and written communication skills - Proficient in MS Excel -...