Customer Contact Centre

2 days ago


Geylang Bahru, Singapore PERSOL Full time $13,200 - $144,000 per year

Leading Utilities Group company

Duration: 12 months extendable/convertible

Working Location: Kallang Sector

Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)

Job Responsibilities

· Manage customer's enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction

· Handling customer's enquiries and complaints (High consumption, bill presentation, account opening and termination, bill adjustment, etc)

· Ensure productivity and quality standards are met

· Other ad-hoc duties as assigned

Job Requirements

· At least 2 years of experience in contact centre handling voice and/or non-voice channels

· Strong customer service skills

· Excellent communication, written and interpersonal skills

· Ability to work independently while being a cohesive team member

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

Contact number:

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd
• UEN No E
• EA License No. 01C4394
• Reg.
• R
• Bertram Lee Kian Hui



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