Customer Service

**MAIN RESPONSIBILITIES** - To provide customer service for warehousing and transport operations. - To highlight and troubleshoot any service issues and customer complaints as well as requests in a timely manner. - Assist in producing reports for management. - Assist to investigate failures and produce incident reports. - To help with billing on weekly and...

**MAIN RESPONSIBILITIES** - To provide customer service for warehousing and transport operations. - To highlight and troubleshoot any service issues and customer complaints as well as requests in a timely manner. - To assist with producing reports for management. - To assist with investigate failures and produce incident reports. - To assist with billing on...

**Responsibilities**: - Respond to customer queries and concerns with the aim of achieving excellent service standard - Follow up promptly with customers to resolve issues - Provide respondents’ feedback to respective departments to improve customer experience - Evaluating and processing Return requests from customers - Perform after-call administration...

Industry/ Organization Type**:Logistics**: - Position Title**:Customer Service Officer**: - Working Location: Loyang - Working Hours: 5.5 days, Mon - Fri (9 am - 6 pm) / Sat (9 am - 1 pm) (alternate Saturday upon confirmation) - Salary Package: Up to $2600 + AWS + Performance Bonus - Duration: Permanent Role **Key Responsibilities** - Handle daily rate...

Industry/ Organization Type: Freight Forwarding / Transportation - Position Title**:Customer Service Executive (Freight Forwarding)**: - Working Location: Loyang Way - Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm / 9 am - 6 pm)**: - Salary Package**:Basic up to $3,000 + AWS + Variable Bonus + Performance Bonus**: - Duration: Permanent **Key...

Industry/ Organization Type**:Logistics**: - Position Title**:Customer Service Officer (Sales Support)/ Sales Admin**: - Working Location: Loyang - Working Hours: 5.5 days, Mon - Fri (9 am - 6 pm) Sat (9 am - 1 pm) (alternate Saturday upon confirmation) - Salary Package: Basic Salary + AWS + Performance Bonus - Duration: Permanent Role **Key...

JOB SUMMARYThe primary objective of the Inside Sales team member is to develop and improve Pentagon market share for new and existing businesses.DUTIES & RESPONSIBILITIESAssist the sales team in preparing quotations, tender submissions and RFQ proposals for clients.Verify pricing, terms, and conditions for shipments awarded.Maintain an accurate level of data...

We are seeking a highly motivated Program Executive. If you excel at building strong relationships and driving results, Join us now! - Making sure that all customers deadlines are met, to ensure overall customer satisfaction - Coordinate customers requirement with internal teams - Able to handle our customers in various circumstances, even when they are...

The Services required are set out as follows including and not limited to: 1. Communications Support: - Answering and patching phone calls at the front counter in school General Office - Ensuring timely and professional responses to all inquiries 2. Visitor Management: - Attend to walk-in customers (parents, students, teachers and delivery personnel...

**Your tasks**: - Work with System Engineers and vendors to resolve customers' technical problems - Ensure support cases are tracked and duly closed - Manage support cases through the use of SAP and support ticketing system - Work closely with various teams, eg. Sales, Logistics and subsidiaries to manage the handling of repair items - Analysis of support...