Assistant Operations Manager
1 week ago
Ensure the seamless and timely execution of all site operations and daily business activities.
- Continuously enhance operational systems and stay updated with industry trends and best practices.
- Manage employees, core operations, budgets, project delivery, and support corporate strategy implementation.
- Foster team growth and professional development, contributing to the organization’s sustainable success.
- Lead and motivate staff to maintain high performance and a positive, productive work environment.
- Ensure compliance with all industry regulations, internal policies, and relevant quality and safety standards.
- Collaborate with key stakeholders, including government bodies, industry associations, management teams, and senior executives (COO, CEO, etc.).
- Uphold workplace health and safety guidelines and enforce strict compliance.
- Monitor individual and team performance, providing coaching, training, and constructive feedback for continuous improvement.
- Implement quality assurance measures for products and services, and monitor production KPIs.
- Enhance customer service standards to improve satisfaction and client retention.
- Optimize workflows and operational processes for efficiency and cost-effectiveness.
- Prepare and present reports on operational efficiency, quality, and performance metrics.
- Maintain overall service operations to ensure long-term sustainability and business growth.
**Requirements**:
- Diploma or Degree in Hospitality, Business, or related field. (preferred)
- Minimum 2 years of supervisory or operations experience in catering or F&B.
- Strong leadership, problem-solving, and communication skills.
- Able to work in a fast-paced environment and manage multiple priorities.
- **Possess Food Safety and Hygiene Certification** would be an advantage.
**Job Types**: Full-time, Permanent
Pay: $2,650.00 - $3,300.00 per month
**Benefits**:
- Food provided
Work Location: In person
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