Operations Manager/Asst Manager

2 weeks ago


West Coast, Singapore Nextbeat Singapore Pte. Ltd. Full time $40,000 - $45,000 per year

Working Location: West Coast Plaza

Working Hours: 48 hours/week (Rotating Shifts, including Weekends & PHs)

Monthly Salary: Manager (Up to S$4.5K) | Asst Manager (Up to S$4K)

Job Description:

Restaurant Operation

  • Training and supervision of restaurant staff, ensuring exceptional service.
  • Ensuring the store premises are well maintained, clean and safe.
  • Ensure a pleasant atmosphere for diners.
  • Overseeing food presentation and supermarket products to ensure compliance with food health and safety regulations.
  • Checking in on dining customers to enquire about food quality and service.
  • Reviewing customer feedback to develop and implement ways to improve customer service.
  • Resolving customer complaints in a timely and professional manner.
  • Report any incident/accident, customer complaints or feedback to management.
  • Understand the duties of a Cashier.
  • Place a purchase order from the supplier.
  • Plan out the duty roster for the Service Team.
  • Assist in operations to ensure smooth and efficient operations.

Retail

  • Monitoring supermarket inventory, ensuring all products and other restaurant essentials are adequately stocked.
  • Ensure supermarket products are stocked, displays are neat and attractive, priced correctly and displayed safely.

Job Requirements:

  • Good communication and teamwork, e.g., respectful communication between the kitchen & service team.
  • Maintain quality, excellent service and cleanliness at all times.
  • Good knowledge of products.
  • Any other duties assigned by the Senior Manager/Management.

Nextbeat Singapore Pte Ltd

EA License Number: 22C1267

EA Personnel No: R



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