Customer Service Coordinator

3 days ago


Jurong West, Singapore Anradus Pte Ltd Full time

Industry/ Organization Type: Freight Forwarding / Logistics
- Position Title**:Customer Service Coordinator (Logistics)**:

- Working Location: Jurong West
- Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm)**:

- Salary Package**:Basic + Variable bonus**:

- Duration: Permanent

**Key Responsibilities**
- Manage and maintain current and new customer accounts, ensuring accurate and timely invoicing.
- Handle inbound and outbound phone calls, addressing customer inquiries, and providing assistance and information.
- Deliver exceptional customer service, striving to exceed customer expectations and resolve issues promptly and professionally.
- Proactively identify and resolve customer problems and concerns, ensuring a high level of customer satisfaction.
- Assist in preparing shipment quotes for customers, considering their unique requirements and providing competitive pricing.
- Coordinate shipments as required by customers, ensuring efficient and timely delivery.
- Collaborate with internal teams, including logistics, warehouse, and sales, to streamline processes and enhance customer experiences.
- Keep accurate records of customer interactions, inquiries, complaints, and resolutions.

**APPLY NOW**
- A minimum of ITE or a Diploma in a relevant field.
- 1 year experience in customer service, preferably in the logistics or shipping industry.
- Ability to remain calm and composed under pressure while addressing customer concerns.
- Strong problem-solving skills and a solution-driven mindset.
- Demonstrated ability to work collaboratively as part of a team.
- Flexibility to work in a fast-paced and dynamic environment.
- Knowledge of shipping regulations and industry practices is advantageous.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

**Job Types**: Full-time, Permanent

Pay: $1,800.00 - $2,600.00 per month

License/Certification:
Work Location: In person



  • Jurong West, Singapore Anradus Pte Ltd Full time

    Industry/ Organization Type: Freight Forwarding / Logistics - Position Title**:Customer Service Coordinator (Logistics)**: - Working Location: Jurong West - Working Hours**:5 days, Monday - Friday (8:30 am - 5:30 pm)**: - Salary Package**:Basic up to $3,000 + Variable bonus**: - Duration: Permanent **Key Responsibilities** - Manage and maintain current...

  • Service Coordinator

    5 days ago


    Jurong West, Singapore AMIT International (SG) Pte Ltd Full time

    **Key Job Responsibilities**: - Create new service project job number in ERP. - Assess the customer request and offer advice on the right solution depending on the maintenance contract / warranty. - Collaborate with the Field Service Engineers’ / Supervisor to determine the number of hours, personnel, and parts and equipment needed for service visits. -...


  • Jurong West, Singapore MMC Success Pte. Ltd. Full time $30,000 - $60,000 per year

    Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Customer Service ExecutiveRespond promptly and professionally to customer inquiries, service requests, and complaints.Handle and follow up on customer feedback or complaints to ensure resolution.Serve as the first point of contact via phone, email,...


  • Jurong West, Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: - Preparation basic export documentation (Packing list, calculation of weight and volume) - Responsible in handling customers' enquiry and requirements - Responsible in servicing existing customers' accounts - Liaising with warehouse on picking of stocks - Preparing invoices, coordinate delivery schedule - Ad-hoc duties as assigned by...

  • Customer Service Lead

    2 weeks ago


    Jurong West, Singapore Prudential Ampri Cleanroom Services Pte Ltd Full time

    Position : Customer Service Lead (Singapore) 1. Responsible to raise Sales Order and coordinate with Sales Person & Purchasing for buffer stock planning. 2. Follow up stock arrival and notifu customer the stock allocation for planning delivery schedule. 3. Prepare Delivery Order and Invoice; and liaise with Logistic Department for delivery...


  • Jurong West, Singapore MMC Success Pte. Ltd. Full time $40,000 - $60,000 per year

    Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Respond promptly and professionally to customer inquiries, service requests, and complaintsHandle customer feedback or complaints and follow up to ensure resolutionServe as the first point of contact for customers via phone, email, and in-person...


  • Jurong East, Singapore Marmon Holdings, Inc. Full time

    Marmon Cornelius (Singapore) Pte Ltd Come join a team where People make the difference! As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Under general direction,...


  • Jurong East, Singapore Dana Incorporated Full time

    Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies that improve the efficiency and performance of vehicles with both conventional and alternative-energy powertrains. Serving three primary markets - passenger vehicle, commercial truck, and off-highway equipment - Dana provides the world's...


  • Jurong West, Singapore MMC Success Pte. Ltd. Full time $60,000 - $120,000 per year

    Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Leadership of Customer Service Team:a. Lead, coach and mentor the customer service team to deliver exceptional service standards.b. Oversee team members' capability in managing sales leads effectively.c. Ensure proficiency in generating proposals,...


  • Jurong West, Singapore Arizona Water Company Full time

    Arizona Water Company, an investor-owned utility in Navajo Division is currently seeking an individual to work as a Customer Service Representative in the Lakeside Office. The Customer Service Representative under the supervision of the Division Management, the Customer Service Representative ("CSR") accepts and accounts for payments and guarantee deposits...