Customer Service Coordinator

5 days ago

Jurong East, Singapore Marmon Holdings, Inc. Full time

Marmon Cornelius (Singapore) Pte Ltd

Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.

Under general direction, responsible for complex tasks regarding the sales and marketing administration, planning, organization, and automation including managing the information systems of the department. Develops and implements changes to the optimal flow of orders. Assists with the administrative services of sales. Helps with the order processing and the relationships with clients for the administrative aspects of the sale (complaints, billing, deliveries, etc.). Role typically requires more than 2 years of experience.

The Role

The Sales Operation/Customer Service Support is responsible for purchasing, order processing, handling customer‘s enquiry, import and export coordination. This person needs to be an independent fast learner equipped with good knowledge and experience of handling import and export process in Asia.

What you need to apply
- Integrity, Trustworthiness, Work Ethic
- Fluent in English and a second language
- Minimum of 2 years working experience in import and export process with a Diploma certification
- Possess initiative and the ability to remain flexible
- Detail-oriented, organised and able to productively prioritize tasks
- Effective communication skills, active and responsive
- Must be a resourceful problem-solver
- Enthusiastic team player
- Great conflict resolution skills
- Excellent time management skills

Additional “Nice-to-haves”
- Hands on experience in IScala System
- Good understanding of working in matrix teams
- Reside in West Area

**Benefits**:

- Awesome working culture
- Significant training and development opportunities
- Medical benefits
- Exposure to global perspectives

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