Documentation Assistant
4 days ago
Handling Documentation Queries for Cross Trade Shipment ie Switch BL and BL Issuance at Singapore
Coordination with Origin and Destination Office to ensure customer queries attended closely
Ensure all SOPs required to carry out the Cross Trade Queries are adhered to.
Ensure single and consolidated invoicing sent out in a timely and accurate manner by team and that all outstanding freight is followed up on in conjunction with sales and finance departments.
Ensure root cause of service failures is investigated and remedies put in place to ensure KPI targets always achieved.
Assist in Counter Service, when required.
Any other relevant tasks, as and when assigned by the immediate supervisor
**Requirements**:
ITE / GCE 'N' Level / GCE 'O' LEVEL
Good knowledge of freight forwarding documentation
Competent in MS OFFICE, especially excel and outlook
Good in administrative and detailed work
Sense of urgency / ability to work under time presure.
Only Singaorean / PR
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