Senior Director, Global Clients, Asia Pacific

Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.
**Join Visa: A Network Working for Everyone.**

Job Description**
Team Summary**

Reporting to the Head of Citibank Global Clients, the team is responsible for managing Visa’s relationship and business with one of our key Global clients for AP and CEMEA regions.
**What a SD, Global Clients, Regional Commercial and New Payment Flows Lead does at Visa**:
As the AP Regional Commercial and New Payment Flows Lead, grow Visa’s business in partnership with the Institutional Client Group within the Bank.

The role is Asia Pacific focused but will involve significant co-ordination and work within a truly global team/

Key responsibilities include:

- Manage and oversee all business relationships at a global, regional and in-country level to ensure that Visa is the payment provider of choice while profitably growing Visa’s business with the client in Asia Pacific
- Drive superior engagement with clients while also overseeing the day-to-day aspects across the region.
- Utilize a consultative sales approach that ensures Visa is familiar with the strategies and issues of the client and tailor Visa's engagement to address those needs
- Support Visa’s business growth across all other business lines - including Credit Cards, Deposit Access and Debit Cards, and Digital solutions
- Facilitate the development of account plans and drive in-market engagements in collaboration with key stakeholders to deliver on these plans
- Assist the client in meeting their business objectives and maximizing the performance of their Visa portfolio
- Deliver disciplined account planning to increase:

- Consumer payment volumes and yield
- New Flows
- Value added and strategic initiatives
- Be astute with financial forecasting, and attuned to various dynamics that affect client and Visa business performance
- Work with the client to ensure their contractual targets and obligations are met or exceeded.
- Manage contract milestones via delivery of proactive and comprehensive proposals for extension and renewal of contracts ahead of expiry
- Provide coaching and mentorship for junior talent in the team
**Why this is important to Visa**

This role will be representing Visa as our client’s key point of contact in Asia Pacific. Sharing Visa’s vision and communicating the implications of the changing payments landscape to key stakeholders across the client’s multiple functions and businesses in the region, the role is key to continuously raise the level and the nature of engagement with our client.

This is a hybrid position. Hybrid employees can alternate time between both home and office. Employees in hybrid roles are expected to work from the office three days a week, Monday (Sunday in some countries where Sunday is the start of the week) and Wednesdays. Wednesdays are designated as in-office collaboration days. The third day in the office will be decided based on team needs and determined in partnership with senior leadership.

**Qualifications**:
What you will need:

- Minimum 15 years of experience in either banking/financial services sector or Technology / FINTECH sector experience. Strong knowledge of payment industry products, services and technologies, eCommerce and mobile technology is a plus.
- Outstanding academic credentials. An MBA or similar degree from a top tier institution is preferred.
- Proven ability to negotiate business agreements and to enhance existing and develop new business partnerships at CXO level
- A proven track record of planning, managing and closing complex and competitive sales efforts, results-driven execution
- A demonstrated ability to implement strategic initiatives, policies and operational decisions for clients of all size and act as a trusted advisor by developing significant long-term, trust-based relationships with demanding executives at large, complex organizations
- Knowledge of Visa products and services, spanning core products and emerging digital solutions advantageous
- Proven ability to build creditability, influence and negotiate at the highest levels within international/local organizations
- Innovative and agile with ability to adapt to market needs and changing environment
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