Director, Global and Regional Acquirers, Asia Pacific

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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Team Summary

The Global and Regional Acquirers team are acquiring domain experts with the primary objective of deployment and execution of acquirer infrastructure solutions. The team is responsible for managing the commercial relationships with some of Visa's most sizeable and complex acquirer partners globally and in region.

They work closely with global, regional, and local teams to support the Client business development strategies and managing client implementation & integration of Visa acquirer solutions. The role is based in the Singapore Market Support Centre and will report to the Senior Director, Global and Regional Acquirers, Asia Pacific.

What does a Director for Strategy and Acceptance Sales Excellence for Global Acquirers does at Visa

The Director for Strategy and Acceptance Sales Excellence for Global Acquirers in AP presents a unique opportunity to engage with the emerging acquirer partners in the region while also being able to have a broader view of a portfolio of Visa's biggest acquirers in the region. The Director will be responsible for driving Visa's acceptance growth strategy across acquiring partners in the region. This role combines deep market knowledge, strategic planning, and commercial execution to expand Visa's relevance and utility across merchant ecosystems. The Director will work closely with acquirers, payment facilitators, marketplace platforms, and technology partners to identify opportunities, shape solutions, and accelerate Visa transaction growth.

Success in the role requires working well with a multitude of cross functional external and internal stakeholders to cultivate partner strategy and to execute on existing/new partnership agreements. The Director will also need to work in close collaboration with the corporate functions, to develop and manage scorecards and targets, performance management measures and metrics, and develop reporting and executive communication formats and cadences. This position reports to the Senior Director, Global and Regional Acquirers in Asia Pacific.

Responsibilities will include:

Strategic Leadership

• Develop and execute a multi-year acceptance growth strategy for acquirers in the region, considering market dynamics, regulatory environments, emerging payment methods, and competitive landscapes.
• Serve as the subject matter expert on acceptance trends, ecosystem evolution, and implications for Visa's acquiring business.
• Identify and prioritize strategic opportunities with acquiring partners to expand merchant acceptance and drive transaction volume.

Market & Client Engagement

• Partner with acquiring sales teams to deliver tailored acceptance propositions that meet client needs across various merchant segments (enterprise, SMB, micro merchants).
• Act as a trusted advisor to acquirers, providing insights into future acceptance innovations and Visa's product roadmap.

Solution Development & Execution

• Collaborate with Global and Regional Product teams to design and deliver acceptance solutions that are easy to sell and easy to implement.
• Translate market intelligence, client feedback, and regulatory insights into regionally relevant product requirements.
• Lead the development of bundled solutions that integrate acceptance products with acquiring services to maximize client value.

Go-to-Market & Revenue Growth

• Shape and execute go-to-market strategies with acquiring sales leaders, ensuring solutions are positioned effectively across client segments.
• Support sales teams in structuring client proposals, pricing models, and implementation plans for acceptance initiatives.
• Drive continuous innovation and revenue growth through targeted campaigns, partnerships, and solution enhancements.

Sales Excellence and Stakeholder Reporting

• Establish and drive scorecard reporting end-to-end with regular updates and tracking of scorecard metrics across functions and markets from data capturing to metric analysis as deliverables
• Define and drive strategic, operational and organizational improvement initiatives to communicate the team's thinking as a whole and inculcate data-driven mindset for all stakeholders
• Lead annual planning process for the Global and Regional Acquirers team

Why this is important to Visa

The role holder will partner closely with cross-functional teams to drive organizational improvement initiatives across the product functions. Importantly, the individual will support business priorities and provide insights on levers as well as metrics driving the business to optimise performance.

This role will be representing Visa with our acquirer clients in Asia Pacific. This role will be sharing Visa's vision and communicating the implications of the changing payments landscape to key stakeholders and the opportunities and threats it brings across the client's multiple functions and businesses in the region. By doing so, we will ensure that our most important acquiring clients sees Visa as a critical and strategic partner in meeting their business which will accelerate the penetration of Visa's payment products and programs via the introduction of new initiatives or the expansion of existing ones.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager

• 10+ years of experience in payments, acquiring, merchant services, or related fields, with proven expertise in acceptance strategy and market development.
• Strong understanding of the acquiring ecosystem, including acquirers, payment facilitators, marketplaces, and merchant technology providers.
• Demonstrated success in developing and executing strategic plans that drive measurable business growth.
• Exceptional stakeholder management skills, with the ability to influence senior decision-makers across clients and internal teams.
• Excellent communication and storytelling skills, with the ability to translate complex market insights into clear commercial opportunities.
• Experience working in a global matrix organization and balancing regional priorities with global strategies.
• Knowledge of Visa products and services, spanning core products and emerging digital solutions.
• Proven ability to build creditability, influence decision and negotiate at the highest levels within international and local organizations.
• Demonstrated proficiency in managing & summarizing the financial indicators necessary to measure business performance, business planning. Ability to accurately forecast major sources of cost, revenue, and risks.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.