Human Resources and Administration Manager

**At RYDE TECHNOLOGIES, we believe in sustainable travelling. So we’re here to make the daily commute better for all, while promoting a green and car-lite society. Being a technology company with mobility at the core of our business, we reimagine the way we move around - where communities are brought closer and travelling is made sustainable.**

Ryde started as a ride-sharing platform that matches drivers with riders going the same way to share a ride (RydePool), but we haven’t stopped there. We have established extended product services to include an e-payment platform (RydePay), taxi booking and insurance purchase. We are continuously building features that benefit everyone.

If you are an innovative individual with a passion for problem-solving and want to work where you are inspired to explore your curiosity, nurture your talents and make an impact, this is your opportunity

We are looking to hire a **HR & ADMIN MANAGER**. You will be accountable for managing the HR & Admin function at both an operational and strategic level. The role will provide expert professional advice and support to the senior leadership team and employees on all aspects of HR including organisational culture and strategic change, staff development, employee relations, recruitment, people management and guidance and support on HR matters and employment law. This role will also line manage Ryde’s admin and undertake all responsibilities associated with that function.

**KEY ACCOUNTABILITIES**:
**Strategic**
- Support the senior leadership team by continually helping to develop and implement HR strategies to support the delivery of Ryde’s strategic plans.
- Assist in developing a robust organisational structure and culture while still maintaining Ryde’s values.
- Ensure appropriate staff data is recorded and maintained to make informed management decisions.
- Monitor HR trends throughout the organisation and provide management information on Key Performance Indicators to senior management as appropriate.
- Manage and improve admin processes to effectively support the wider Ryde team and governance structure.

**People Management**
- Establish Ryde’s own HR policies and procedures.
- Provide line managers and staff with guidance on HR policies and procedures and employment law.
- Support line managers with recruitment, retention, employee relations and absence management.
- Supervise and ensure that recruitment, onboarding and induction processes run smoothly.
- Manage the onboarding, induction and leaver processes: including staff vetting, the issuing of contracts and exit interviews for all employees.

**Internal Communications**
- Provide regular communications to employees on HR policies and updates.
- Ensure managers and team members are aware of Ryde’s policies and procedures and can operate them effectively.
- Keep up-to-date with legal developments and advise management on compliance and risk matters. Provide regular communications to all employees on changes or updates to employment law or HR best practice.

**Budget & Payroll Oversight**
- Contribute to the management of staffing, learning and development and recruitment costs (including the benchmarking of existing and new posts).
- Assist the leadership team in reviewing the current reward and recognition programme, advising on the introduction of new benefits and updating current benefits.
- Support the payroll process by the provision of timely and accurate payroll information to the finance team.

**Other duties**
- Be a focal point for responding to key administrative issues.
- Deliver ad hoc HR/Admin projects delegated by CEO & CFO.

**Qualifications & experience**:

- Bachelor’s degree holder (in Human Resources Management or Business Administration preferable).
- At least 8 years of experience in human resources.
- Proven significant experience of working at a senior level; advising a leadership team.
- Proven experience of providing/analysing management information to improve the HR practice and staff performance.
- Experience monitoring the labour needs of an organisation, bringing in new skills sets for the organisation and benchmarking salaries across similar sectors.

**Skills and abilities**:

- Outstanding written and communication skills, ability to communicate effectively with a range of stakeholders.
- Excellent interpersonal skills; an ability to instil trust and work with discretion.
- Good negotiation skills and ability to manage conflicts and find resolutions.
- Able to promote and manage change.
- Good organisational skills to ensure departments are working effectively.
- Excellent IT and report-writing skills.
- Ability to multitask, manage conflicting priorities and meet challenging deadlines.
- Ability to work independently and think laterally.

**Knowledge and understanding**:

- In depth knowledge of employment law and HR best practice.
- Familiarity with compensation & benefit systems.

**DESIRABLE**:

- Prior experience of man