Customer Service Executive

Company DescriptionCogent Holdings Pte Ltd is a subsidiary of Cosco Shipping International (Singapore) Co., Ltd and has a wide range of clientele ranging from local SMEs to multinational companies. Cogent owns one of Singapore's largest one-stop integrated logistics hub, Cogent 1.Logistics Hub. It offers warehousing, freight forwarding, container and ISO...

Globally Recognized CompanyCompetitive Rewards and BenefitsCareer Growth and Development PathwaysRequirements:Respond promptly and professionally to customer inquiries, service requests, and complaintsHandle customer feedback or complaints and follow up to ensure resolutionServe as the first point of contact for customers via phone, email, and in-person...

**WANTED: Management Trainee (Tuition Centre Operations), graduates with no prior experienced are welcomed as on job training will be provided!** Hi Job-seeker, **As a Management Trainee, you will**: - Learn, manage and be responsible for the daily operations of the tuition centre - Liaise with HQ, parents and teachers with regards to students and centre...

Key ResponsibilitiesCustomer Interaction & Enquiry Management: Manage inbound/outbound calls, emails, live chat, and digital channels. Ensure all interactions are logged in relevant CRM systems.Complaints Handling & Resolution: Oversee complaint resolution processes and escalate issues when necessary. Track Voice of Customer (VOC) feedback.Training and...

Job DescriptionThis is a full-time role for a Customer Service Executive. The incumbent will be responsible for day-to-day tasks such as processing orders, documentation, providing customer service to clients, and ensuring smooth operations for on-road trucking, as well as import and export activities.Job ScopeCustomer Relations & CommunicationAcquire a...

Job Description & RequirementsAssist the Manager to integrate management direction into strategy to achieve cost & continuous improvement deliverables in Customer Service & Billing area.Assist to drive & implement changes in internal quality requirements and contractual KPIs set by individual accounts.Respond to customer queries on day-to-day basis.Liaise...

Job ResponsibilitiesPrepare sales orders, delivery orders, invoices and other necessary documentsAttend to customers queries with prompt and professional serviceEnsure timely execution of customers' ordersCommunicate with customers via various channels.Liaise with internal departments and/or third parties to process order requests from customers.Maintain...

**Responsibilities** - Attend to inbound calls and provides customer service to the public: - Responds to customer inquiries; provides information regarding products specification, selling price, and/or other Sales matters. - Receives and processes order requests. - Coordinate with respective departments to ensure delivery completion - Making outbound calls...

**Primary Objectives**: - To ensure optimum advice and customer care quality for Service customers. **Responsibilities**: - To carry out service advice at the car together with the customer at the appointed location; fault diagnosis (if appropriate, together with a diagnosis specialist). - To organise test drives to ensure correct diagnosis by a Service...

**Location** Singapore, West **Job Type** Full Time **Salary** $1,500 - $2,300 Per Month **Date Posted** 48 minutes ago Additional Details **Job ID** 13776 **Job Views** 1 Roles & Responsibilities **Job Scopes**: - The main work involves use of secretarial skills in editing and sending reports; data entry and verification, maintenance of...