
Operations Excellence Executive
1 week ago
At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.
We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.
Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you're ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.
Our Operations Excellence team is responsible in ensure that the projects that we oversee are operating in line with our established processes and procedures. We conduct audits and prepare reports to ensure that all our teams are working in sync with one another, and bring up potential issues to the attention of those responsible.
The candidate will be required to inspect multiple areas of a building, have a keen eye for detail, and have a holistic understanding of administrative, M&E, and customer experience in relation to the facilities management industry.
Responsibilities
- Perform site audits across the projects we manage, administers surveys, and prepare working papers that are aligned with internal audit standard
- Analyse how risks can be mitigated, and identify the root cause of related issues
- Communicates the audit findings via written reports to the site manager, which includes highlighting areas for improvement and recommendations for bridging performance gaps
- Other ad-hoc duties relating to office facilities, and office administration (as and when necessary)
Requirements
- Technical knowledge of M&E
- Ability to multi-task and work under pressure
- Attention to detail, high level of accuracy and problem-solving skill
- Good writing skills
- Strong organisational, analytical, and planning skills
- Proficient in Microsoft Office
- Exercise discretion and sound judgment
- Exude a professional, corporate image and exercise a high level of integrity and work ethic at all times
If you're ready to make an impact and grow your career in property management, we'd love to hear from you
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