Senior Executive/ Executive

2 days ago

Central Region, Singapore PSB Academy Pte Ltd Full time $3,600 - $80,000 per year

Programme Management

  • Key contact person for assigned programmes to coordinate and ensure smooth delivery of all assigned programmes.
  • Ensure LMS course pages are set up in a timely manner.
  • Provide prompt and accurate information and updates to students and relevant stakeholders.
  • Support Lecturers on admin matters.
  • Release of Examination information to current students.
  • Monitor validity of student pass for international students.

Student Services

  • Organize and conduct orientation for new students.
  • Prepare and disseminate confirmed start classes / start term information.
  • Work closely with CMs to resolve student issues.
  • Process re-enrolment, re-exam, deferments, extensions, exemptions, programme transfer, withdrawal.
  • Monitor attendance of students, administer warning letters / exam barring letters and provide monthly reports.
  • Conduct regular class visits to understand student's needs; engagement with parents / guardians to update on students' progress.
  • Conduct module evaluation; focus groups; student surveys.
  • Support student on student portal, LMS and any other student support management system.

Data Management

  • Update and maintain student records in PSB Academy's proprietary data management system.

Finance

  • Monitor student payment of course fees.
  • Process student refunds.

Exams

  • Liaise with Exam Centre for main and re exams (if applicable).
  • Prepare examination nominal roll for Exam Centre.

Events Support

  • Assist Reporting Officer in the running of events.

Others

  • Any other ad-hoc duties as required by the company from time to time.

Requirements

  • Degree in any discipline with at least a year of experience.
  • Meticulous and self-motivated with strong organisation skills.
  • Possess good time management and administration skills.
  • Able to work individually and as a team player with customer-oriented mindset and good communication skills.
  • Able to work under pressure in fast-paced work environment.
  • Proficient in Microsoft Office applications.
  • Prior experience in Private / Education Industry preferred.
  • May be required to work on roster: 8am to 5.30pm or 10am to 7.30pm

Weekends involvement:

  • Open house - twice a year
  • Grad ceremony - once a year

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