Business Development Officer

2 weeks ago

Central Region, Singapore Rajah & Tann Singapore LLP Full time $80,000 - $120,000 per year

Benefits

  • Training & Upskilling opportunities
  • Hybrid Work Arrangement
  • Competitive Remuneration Package

Role Summary

We are looking for a Business Development (BD) Officer to join our highly regarded BD team at Rajah & Tann Singapore LLP.  The successful applicant will report to the Director of Business Development and be primarily responsible for the upkeep and maintenance of the firm's CRM system; as well as the preparation and submission of Double Tax Deduction for Internationalisation (DTDi) claims for eligible expenses, to Enterprise Singapore.

Key Responsibilities

CRM

  • Perform account merging and data clearance to improve the data quality of the Client Relationship Management (CRM) system.
  • Update and maintain stakeholder records within the CRM system to keep them current.
  • Oversee, maintain, ensuring data integrity and accuracy within the CRM system.
  • Ensure the firm's client customer database is appropriately segmented for targeted email activities.
  • Provide training and support to the internal teams on CRM system usage, best practices, and optimising client interaction processes.
  • Act as the primary point of contact for CRM-related queries and assistance.
  • Provide CRM operational, administrative, and system support as needed

DTDi

  • Prepare and submit Double Tax Deduction for Internationalisation (DTDi) claims for eligible expenses, verifying and compiling necessary supporting documents.
  • Ensure claims are prepared in compliance with the latest policies set by Enterprise Singapore.
  • Serve as a main point of contact for Enterprise Singapore regarding DTDi applications and audits.
  • Maintain accurate records and prepare reports on claim status.
  • Provide advice to internal stakeholders on the eligibility of expenses for DTDi claims.
  • Ensure proper documentation is available to support claims made.
  • Ensure the stakeholders' travel details are updated in the CRM's Business Trips.

Requirements

  • Minimum 2–3 years of experience in tax compliance, claims management, or a similar role. Familiarity with Enterprise Singapore's DTDi scheme is preferred.
  • Proven experience in CRM, tax compliance, claims management, or a similar role preferred.
  • Strong attention to detail to manage the integrity of the CRM system effectively.
  • Excellent attention to detail, strong interpersonal and communication skills, analytical mindset, and proficiency in the Microsoft Office suite of products (Word, Excel, PowerPoint).
  • Independent, pro-active, detail-minded, well-organised and able to work under pressure.
  • Able to develop and maintain collaborative relationships and foster teamwork with multiple departments within the organisation.
  • Able to thrive in a dynamic and fast-paced working environment.
  • Team player and comfortable working in a matrix environment.
  • Possess good communication & interpersonal skills.
  • Problem-solving skills and a strong sense of accountability and ethical conduct.

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