Dormitory Executive

3 days ago

NorthEast Region, Singapore S11 CAPITAL INVESTMENTS PTE. LTD. Full time $30,000 - $60,000 per year

Job Details:


• Overseeing day-to-day operations of the Dormitory and ensures the highest level of clients and residents' satisfaction and service standards in accordance with our operational policies and procedures.

• Responsible in handling client/resident's feedback and resolving complaints or issues promptly and satisfactorily through consistent engagement with the parties.

• Maintain a clean and safe environment, including raising mental health awareness for the residents.

• Responsible for ensuring that the Dormitory complies with FEDA and industry regulations.

• Responsible to provide guidance on the preferred communication method to resolve operational, event and dormitory regulatory issues at the Dormitory.

• Responsible for ensuring smooth implementation of duty roster and manning plan for operations of the Dormitory to ensure services meet the expectations.

• Assist Dormitory Manager during engagement with public authorities (i.e. BCA, MOM, SPF, NEA, SFA, ICA, SCDF, MHA, MWC etc.) 

• Evaluate stakeholders' and residents' feedback and reports and initiate corrective actions and further improvement on the Dormitory operation.

• Prepare and submit weekly/monthly/quarterly reports and updates for Dormitory Manager, Operation Director and the Management.

• Attend to any emergencies at the Dormitory.

• All other duties assigned by immediate superior from time to time.

Requirements:

  • Minimum education: N level.
  • No previous experience required; training will be provided.
  • Excellent team player.
  • Basic proficiency in spoken and written English.
  • Alert and possesses strong observational skills.
  • Personal transportation is an advantage.

Additional Information:

  • 44-hour work week, with rotating shifts including weekends and public holidays.

Benefits:

  • Night Shift Allowance
  • Sunday Allowance
  • Outpatient Medical / Dental Benefit
  • Hospital & Surgical Insurance Coverage
  • Personal Accident Insurance Coverage
  • Free Annual Basic Health Screening
  • Birthday Leave
  • Salary Payment at Mid & End Month
  • 13th Month Pay (AWS)
  • Training Sessions
  • Good Career Progression

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