
Customer Service Officer
2 days ago
As a Patient Service Associate, you will be responsible for performing tasks related to patient care and administrative duties in SingHealth Polyclinics. Your area of responsibilities includes, but are not limited to the following:
- Greet and register patients
- Schedule patient appointment
- Coordinate specialists' consultation referrals
- Handle payments and respond to patient enquiries in a courteous and professional manner
- Manage patient concerns, ensuring timely resolution and escalation when necessary
- Communicate effectively with patients to provide a high level of customer service
- Will be stationed at Health monitoring station based on roster. Involved in taking height / weight and blood pressure for patients at Health monitoring station
Locations:
- Punggol
- Sengkang
- Pasir Ris
- Tampines North
- Eunos
- Bedok
- Marine Parade
- Outram
- Bukit Merah
Requirements:
- Min Nitec/Higher Nitec/ Local Polytechnic Diploma in any discipline
- No experience needed as training is provided
Interested candidates, please send your resume to
Jonathan Lim Yu Xiang
Recruit Express Pte Ltd EA
Licence No: 99C4599
CEI Registration Number: R
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