Bank Customer Service Officer
2 weeks ago
Working hours: Based on branch opening hours
5.5 working days per week
Mon - Fri + Sat (Half-day)
Salary: Basic ($2,700 - $3,300) + Fixed allowance
Duration: 12 months contract
Responsibilities:
1) Attend to walk-in customers
2) Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
3) Assist in customers' enquiries and ensure service delivery standards are met in achieving total customer satisfaction
4) Prospect and introduce customers to the Bank's products and services
5) Educate and migrate customers towards our digital platform
6) Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint
7) Ability to understand issues and appropriately escalate to Management in a timely fashion
8) Ensure compliance with all regulatory requirements
9) Contributes to self and team effort by accomplishing related results
Requirements:
- Customer Oriented
- Able to cope with large crowd
- Individuals with customer service experience
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg. Reg No: R Lok Ding Hann)
-
Customer Service Officer
2 weeks ago
East Region, Singapore PERSOL Full time $30,000 - $40,000 per yearOur client is one of the top financial institutions and looking for customer service orientated individuals motivated to provide quality service and support customers.Contract: 12 months subject to renewalLocation: Changi Business Park or JurongSalary: Allowances (up to $1000)Job responsibilities:Deliver personalized service over the telephone to customers...
-
Customer Service Officer
2 weeks ago
Central Region, Singapore Adecco Personnel Pte Ltd. Full time $3,500 - $4,500 per yearThe OpportunityThis is an exciting opportunity to work for one of the leading banks.It is an opportunity for an experienced Customer Service Officer to join their teamMNC|BankThe JobDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.Ability to...
-
Customer Service Officer
1 week ago
East Region, Singapore Masters Career Consultancy Pte Ltd Full time $104,000 - $130,878 per yearNo Prior *Experience Are Welcome To Apply*No foreign quota availableJob Scope:To support B2B• Manage customer inquiries, orders and arranging deliveries• Sales administration – helping and supporting business with customer's queries, liaison with suppliers and service providers etc• Tracking customers' consumption and requirements, managing stocks...
-
Call Centre Customer Service Officer
2 weeks ago
East Region, Singapore PERSOL Full time $30,000 - $60,000 per year5-day work week (4 weekdays 1 weekend)Basic salary plus allowance3 months of training provided before startingJob responsibilitiesDeliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient mannerAbility to understand customers' needs and provide appropriate solutions and...
-
Customer Service Officer
1 week ago
East Region, Singapore Go-Ahead Singapore Full time $30,000 - $60,000 per yearWorking Hours:3 days with alternate 4 days work week7.30am - 8pm9.30am - 10pmJob Responsibilities:Provide excellent customer service to customers.Attend to all walk-in enquiries from customers.Handle lost-and-found enquiries.Handle customers phone call enquiries.Ensure customer enquiry are properly addressed and escalate customer complaints to related...
-
Customer Service Officer
2 weeks ago
Jurong East, Singapore Capzen technologies Full timeDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction - Consistently deliver excellent...
-
Customer Service Officer
1 day ago
East Region, Singapore AGRADER LEARNING CENTRE PTE. LTD. Full time $30,000 - $45,000 per yearDear Administrators,We are looking for Part-time Customer Service Officers to work together with us in a great & positive working environment at our tuition centre in the East area at Tampines (Tampines Junction).(Students that are interested to gain experience in customer service excellence are welcome to join us)Key Responsibilities:Provide friendly and...
-
Customer Service Officer
1 day ago
East Region, Singapore Private Advertiser Full time $2,500 - $5,000 per yearRole OverviewRespond promptly and professionally to public inquiries via phone, emails and live chat.Resolve issues efficiently, handling escalations with competence.Support continuous improvement of Quality Management System through assigned duties.RequirementsMinimum education: GCE 'A' Level and aboveIdeally 2 years of relevant experience; fresh candidates...
-
Customer Service Officer
5 days ago
Central Region, Singapore Private Advertiser Full time $30,000 - $60,000 per yearAbout the roleWe are seeking a Customer Service Advisor to join our dynamic call centre team serving a leading client in the banking sector. In this full-time role based in the Singapore Central Region, you will be responsible for providing exceptional customer service and support to our clients' customers through a range of communication channels.Training...
-
Bank Teller Customer Service
7 days ago
Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $35,000 - $45,000 per yearResponsibilities: Provides high quality service to achieve maximum customer satisfaction by resolving the customer query at first contact where possibleUnderstands the customer and establishes needs to offer relevant products, services and solutionsTakes ownership and initiative to complete necessary research and customer follow up or direct the customer to...