Student Support Coordinator
2 weeks ago
Student Support
- Respond to all enquiries (email, telephone and walk in) providing advice when necessary to prospective parents, ensure that the school provides all applicants with the relevant and accurate information;
- Assist the Manager with all matters relating to student admissions, including student contract, student pass application, insurance coverage, etc;
- Keep prospective pupil files up-to-date;
- Work with internal departments to ensure the smooth transition of student transfer;
- Responsible for maintaining the admission database for the school management review;
- Work closely with Finance on all matters pertaining to the fee payment, such as student tuition fee, agent commission, etc and ensure the correct procedure is followed;
- Collaborate with the team to conduct student surveys, collate data and produce a report for trend analysis.
- Participate in the school committees and events as and when required;
Any other duties commensurate with the nature of the job, as determined by the school.
Marketing
- Plan and organise all the school tours by prospective parents, including staff liaison and all related matters;
- Negotiate contracts with agent and to promote and market the school, establish distribution networks and develop distribution strategies;
- Produce slides and seminar materials for marketing events;
- Produce brochures and marketing materials for management approval;
Organise, coordinate and participate in local/overseas promotional activities and open house, work with internal school departments, agents, parents to market products and services.
Requirements:
- 2-3 years of work experience in the educational industry;
- Bachelor's degree or diploma in a relevant field;
- Team player with positive, cheerful, helpful work attitude and initiative;
- Capable of independent and committed effort, with good organisation & interpersonal skills;
- Proficiency with Microsoft Office is a must;
- Possess good written and spoken communication skills;
- Marketing knowledge will be an advantage.
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