B2B Account Manager

7 hours ago

Central Region, Singapore Mma Brand Services Pte. Ltd. Full time $60,000 - $120,000 per year
B2B Account Manager (Sales & Client Servicing)

Location: Singapore

Type: Full-time | On-site

Salary: Base SGD 1,500/month + Performance Commission (up to $4,000 / per project or more*)


About ErgoTune

ErgoTune is one of Singapore's fastest-growing ergonomic furniture brands — trusted by thousands of professionals and companies to create healthier, more inspiring workspaces.

We believe ergonomic design shouldn't feel scientific or boring — it should be intuitive, beautiful, and personal.

Our mission is to make every workspace — office, co-working, or home — a space that empowers people to do their best work.


About the Role

We're looking for a B2B Account Manager who thrives at the intersection of sales, relationships, and service.

You'll manage the full client journey — from first outreach to long-term satisfaction — working closely with our Product and Operations teams to deliver exceptional workplace solutions for companies, institutions, and hospitality spaces.

If you're driven, disciplined, and excited by the idea of helping organizations redesign how people work, this role is for you.


What You'll Do

1. Sales & Growth

  • Identify and engage new B2B opportunities (corporates, schools, hotels, co-working spaces).
  • Prepare proposals and quotations that match client needs and budgets.
  • Follow up on inbound leads and convert them into long-term clients.
  • Achieve sales targets while maintaining healthy profit margins.

2. Account Management & Servicing

  • Act as the main contact for clients — from PO to delivery.
  • Liaise with internal teams (Product, Ops, Admin) for smooth fulfilment.
  • Manage delivery schedules, payments, and client expectations.
  • Gather feedback and ensure post-delivery satisfaction to encourage repeat business.

3. Reporting & Coordination

  • Maintain accurate CRM records of leads, orders, and communications.
  • Report weekly to the Chief Commercial Officer on sales progress and key accounts.
  • Attend alignment meetings and coordinate across teams to ensure seamless execution.

What We're Looking For
  • 1–3 years of experience in B2B sales, account management, or client servicing (furniture, interiors, design, or related industries preferred).
  • Strong communication and relationship-building skills — professional yet personable.
  • Highly organized, detail-oriented, and comfortable managing multiple clients at once.
  • Driven to achieve results while protecting company profitability.
  • Positive, self-motivated, and able to work both independently and with a team.

What You'll Get
  • Base Pay: SGD 1,500/month
  • Performance Commission: up to $4,000/project or more*
  • Bonus Opportunities: For large or strategic accounts (subject to approval*)
  • Career Growth: Exposure to product, operations, and design discussions — grow with the brand as we expand regionally.
  • Supportive Culture: Tight-knit team that values initiative, transparency, and creativity.

Why Join ErgoTune?

At ErgoTune, you'll work with a team that's redefining what ergonomic furniture can be — not just functional, but a lifestyle statement.

You'll help shape workplaces that blend beauty, comfort, and performance, and see your work come to life in offices, hotels, and institutions across Singapore.

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