WSG Senior Worker Transition Support Process and Automation Lead GRIT@GOV

1 week ago

Paya Lebar, Singapore WSG Workforce Singapore Agency Full time $90,000 - $120,000 per year

[What the role is]

We are seeking a dynamic individual to lead the management and optimisation of divisional pilot operations. This role combines strategic oversight with hands-on process design to ensure successful delivery of high-impact pilot programmes whilst managing vendor relationships and stakeholder engagement.

[What you will be working on]

  • Management of divisions' pilot operations, including vendor management

  • Design high throughput processes to handle large volumes of registrants and participants for pilots

  • Collaborate with internal and external stakeholders to develop automation solutions that add value to operations and processes

  • Cultivate and maintain strong relationships with key stakeholders to ensure successful process and automation implementation

  • Work with management, internal and external stakeholders for continuous updates as the pilots go through multiple rounds of iterative design and innovation pilots

[What we are looking for]

Knowledge/Skills

You should possess the following skill sets:

  • Programming Proficiency : Strong programming skills in UIPath and Excel to support RPA deployments.

  • Analytical Thinking and Problem-Solving : Exceptional problem-solving abilities and analytical skills to navigate complex projects independently and efficiently, especially under tight deadlines.

  • Process Optimization : Robust knowledge of process analysis, design, and optimization, with a keen interest in advancing skills in RPA and process design

  • Communication and Collaboration : Good communication skills, capable of delivering clear and effective messages to engage stakeholders, along with strong teamwork abilities.

Abilities/Aptitudes

  • Personal Effectiveness: A self-starter who can work independently, manage multiple tasks and projects efficiently, and consistently meet deadlines.
  • Strong team player: Enjoys working as part of a team to co-create and implement innovation projects.

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