Manager (Jobseeker Support Scheme) [pdd]

7 days ago


Paya Lebar, Singapore WSG Workforce Singapore Agency Full time

[What the role is]

This position will support scheme implementation which includes reviewing end-to-end processes, monitoring process indicators, managing public communication and stakeholder management.

[What you will be working on]

Application Processing and Decision Making
- Propose recommendations for appeal cases and seek management’s approval
- Perform checks on points accumulated through active job search conditions

Verification and Due Diligence
- Verify supporting documents
- Conduct checks with external parties, including calling employers,
- contacting medical institutions, cross-checking with CPF Board and MSF on financial situations

Financial Management
- Perform grant disbursements
- Track actual employment status via CPF contribution post-disbursement

Stakeholder Engagement
- Support engagement with physical touchpoints, such as MSF SSOs,e2i career centres, Service SG centres
- Work with stakeholders to address queries and feedback

Process Improvement
- Identify and recommend solutions to enhance WSG's existing processes for improved efficiency and increased data accuracy

Performance Monitoring
- Support tracking of process indicators

[What we are looking for]
- Awareness of various government initiatives related to manpower/training
- Good engagement and time management skills with experience in account/ project management and/or operational role
- Ability to establish and maintain effective relationships with stakeholders
- Good written and spoken communication skills
- Team player with good inter-personal skills
- Data analytics skills would be advantageous
- Able to synthesise information and data for decision making and outcome monitoring
- All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting._



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