
Operations Officer
1 week ago
Job Responsibilities
Daily Allocation of taxis / PHC vehicles to hirers, new or existing hirer replacement.
Ensure daily processing of hiring out of taxis / PHC cars with target to increase revenue fleet.
Manage the incentives and rebates payout to driver.
Propose and participate in User Acceptance Testing of Fleet Management System enhancements
Generate and prepare reports on scheduling and allocation of vehicles – taxis & PHC
Monitor and answer drivers' enquiries thru DRO emails / calls and also walk in drivers' queries.
Any other ad hoc duties as per assigned
Requirements
- Minimum GCE 'O' Level and or equivalent
- Proficiency in MS Office to prepare reports / presentation slides
- Prior experience in customer service or operations is appreciated
- Excellent interpersonal and communication skills (verbal and written).
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