Customer Service Officer

7 hours ago


Bishan, Singapore The Write Connection Pte Ltd Full time

**Job Highlights**
- Competitive total rewards package
- Dynamic & people-centric work culture
- Professional development

**Customer Service Officers (Full-time, Bishan Community Club)**

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

**Work Hours**

Full-time employees must work a 5-day week, **including a weekend**. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

- Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
- Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
- 1 weekday off; 1 rest day
- +/- 2-hour meeting per week

**Work Location**

**JOB RESPONSIBILITIES**

**Sales and Customer Service**
- Explain our courses, education philosophy and pedagogy to potential customers
- Promote TWC programmes to potential and existing customers
- Build relationships with our customers
- Perform and manage sales transaction effectively and promptly

**Administrative Duties**
- Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
- Responsible for center's inventory and simple logistics
- Other administrative and ad hoc duties, e.g. filing documents

**Job Requirements**
- Have minimum GCE 'O' levels qualifications
- Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
- Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
- Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
- Able to display effective and efficient customer service abilities
- Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
- Willing to be trained according to TWC ethos and SOPs
- Able to work independently and also a team player
- Open to be deployed at other centers due to work exigencies

**Job Types**: Full-time, Permanent

**Salary**: $2,000.00 - $3,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Employee discount
- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Performance bonus

Work Location: In person



  • Bishan, Singapore Mario Brothers Service pte Ltd Full time

    **Customer Service Officer/ Cashier (Full Time)** **Monday to Sunday - 2 shifts (7am -3pm/3pm -10pm)** **2 Vacancies** **Location Central Singapore - Sin Ming** **$2500 monthly** 2. Responsibilities: a. Greeting customers when they enter the mínimart b. Using cash registers to scan goods being purchased and charge customers c. Taking payments from...


  • Bishan, Singapore The Write Connection Pte Ltd Full time

    **Job Highlights** - Competitive total rewards package - Dynamic & people-centric work culture - Professional development **Customer Service Officers (Full-time, Bishan Community Club)** The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards...


  • Bishan, Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full time

    Support the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer enquiries and feedback - Process labels / stickers - Assist in the registration of events - Coordination with customers **Job Type**: Permanent **Salary**: $1,700.00 - $2,500.00 per month Schedule: - Day...


  • Bishan, Singapore One Vogue Pte Ltd Full time

    **Responsibilities** - Build and maintain relationships with customers by liaising directly with customers on any queries/issues related to billing. - Monitor an follow up with account holders on payment dates. - Raise waivers or credit notes for customer dispute cases when necessary - Maintain accurate and timely records and tracking of all billing cases -...


  • Bishan, Singapore One Vogue Pte Ltd Full time

    Responsibilities: - Provide excellent customer service and deliver memorable experiences - Handle customer feedback, complaints, and inquiries - Maintain effective communication for customer retention - Generate reports and suggest service improvement initiatives - Perform cashiering duties - Maintain and update appointments for servicing and repairs -...


  • Bishan, Singapore Victoria Facelift Private Limited Full time $40,000 - $60,000 per year

    About the role Victoria Facelift Private Limited is seeking a driven and passionate Customer Service Consultant to join our team in the Bishan Central Region. As a Customer Service Consultant, you will be responsible for providing exceptional customer support and ensuring a seamless experience for our valued clients. In this full-time position, you will be...


  • Bishan, Singapore KITCHENBOX PTE LTD Full time $16,800 - $33,840 per year

    Handling customer inquiries:Answering phone calls, emails, and live chat messages from customers to address questions, concerns, and complaints.Issue resolutions:Investigating customer issues, identifying the root cause, and working with relevant departments to find solutions and provide timely resolution.Customer data management:Maintaining accurate...

  • Office Administrator

    2 weeks ago


    Bishan, Singapore ABWIN SERVICE PTE. LTD. Full time

    _**WE ARE EXPANDING!!!**_ **Job Highlights** - HIGH PERFORMANCE MONTHLY INCENTIVE ($$$) - HIGH ATTRACTIVE INCREMENT ($$$) - HIGH OVERTIME PAYOUT ($$$) **Working Hours - Full Time** - Monday to Friday - 9am to 6pm - Saturday - 9am to 1:30pm **Salary** - Up to $3,000 per month - Software Training Provided - Basic Daily Administration Support - Handling of...


  • Bishan, Singapore ABWIN SERVICE PTE. LTD. Full time

    **3 DAYS WORK PER WEEK ONLY!!!** - HIGH PERFORMANCE MONTHLY INCENTIVE ($$$) - HIGH ATTRACTIVE INCREMENT ($$$) **Working Hours** - Monday to Friday - 8:30am to 5:30pm - Saturday - 8:30am to 12:30pm **Salary** - $1,400 per month + CPF CONTRIBUTION ($$$) - ONLY SINGAPOREANS MAY APPLY - Software Training Provided - Basic Daily Administration Support - Handling...


  • Bishan, Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: - Perform cashiering duties - Upsell products and services to customers - Maintain and update appointments for servicing and repairs - Handle phone or walk-in customer's feedback/ complaints/ inquiries effectively and professionally - Generate reports and suggest service improvement initiatives and processes Job Requirements: - With...