
Customer Service/Admin
2 weeks ago
- Handling customer inquiries:
Answering phone calls, emails, and live chat messages from customers to address questions, concerns, and complaints.
- Issue resolutions:
Investigating customer issues, identifying the root cause, and working with relevant departments to find solutions and provide timely resolution.
- Customer data management:
Maintaining accurate customer information in the system, logging customer interactions, and updating relevant records.
- Order processing and tracking:
Processing customer orders, monitoring order status, and communicating updates to customers.
- Complaint management:
Escalating complex complaints to appropriate personnel, documenting complaints, and following up to ensure customer satisfaction.
- Performance monitoring:
Tracking key customer service metrics like customer satisfaction, resolution time, and first contact resolution rate.
- Quality assurance:
Ensuring customer service interactions adhere to company standards and guidelines.
- Collaboration with other departments:
Working closely with sales, marketing, technical support, and other departments to address customer needs and resolve issues effectively.
- Any other ad hoc duties.
Job Type: Full-time
Pay: $1, $2,800.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
Work Location: In person
-
Admin Executive Crematorium
2 weeks ago
Bishan, Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full timeProvide admin, front line customer service and logistic support to the Crematorium department’s daily operation - Improve and maintain document management system to ensure data accuracy and consistency - Ensure proper data management in accordance with PDPA guidelines - Support the department’s digitalization project(s) and other ad-hoc assignment(s) -...
-
Customer Service Officer, Front Desk
2 weeks ago
Bishan, Singapore SERVICE CONNECTIONS HR CONSULTANCY PTE. LTD. Full timeSupport the department’s daily operations - Liaise with different stake holders for the registration - Attend to phone calls and walk-in customer enquiries and feedback - Process labels / stickers - Assist in the registration of events - Coordination with customers **Job Type**: Permanent **Salary**: $1,700.00 - $2,500.00 per month Schedule: - Day...
-
Customer Service Consultant
2 weeks ago
Bishan, Singapore Victoria Facelift Private Limited Full time $40,000 - $60,000 per yearAbout the role Victoria Facelift Private Limited is seeking a driven and passionate Customer Service Consultant to join our team in the Bishan Central Region. As a Customer Service Consultant, you will be responsible for providing exceptional customer support and ensuring a seamless experience for our valued clients. In this full-time position, you will be...
-
Customer Solutions Engineer
6 days ago
Bishan, Singapore GPS Lands (Singapore) Pte Ltd Full time $30,000 - $60,000 per yearJob Title:Customer Solutions EngineerOccupation:Technical Sales / Solutions EngineerWhy GPSLands?Team Culture & Collaboration: Be part of a cohesive, supportive team at GPSLands where your ideas and inputs are valued.Flexible Working Arrangements: We believe in work–life balance and offer flexibility to help you perform at your best.Opportunities to Grow:...
-
Live/backend Admin and Support
2 weeks ago
Bishan, Singapore Mandy Mall Pte Ltd Full timeJob Responsibilities: Support Facebook Live Selling in admin and rotating in various other roles. Provide assistance on Live, after sales service, replying and managing of customers PMs Collating Orders and send to supplier Verification of purchases, printing of invoices Receiving and checking of shipment and items Unpack shipment, packing and...
-
Customer Service Officer
2 weeks ago
Bishan, Singapore The Write Connection Pte Ltd Full time**Job Highlights** - Competitive total rewards package - Dynamic & people-centric work culture - Professional development **Customer Service Officers (Full-time, Bishan Community Club)** The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards...
-
Customer Service Executive
2 weeks ago
Bishan, Singapore One Vogue Pte Ltd Full timeResponsibilities: - Provide excellent customer service and deliver memorable experiences - Handle customer feedback, complaints, and inquiries - Maintain effective communication for customer retention - Generate reports and suggest service improvement initiatives - Perform cashiering duties - Maintain and update appointments for servicing and repairs -...
-
Head of Finance
2 weeks ago
Bishan, Singapore Bishan Home for the Intellectually Disabled Full timeThe duties of the Head of Finance & Admin are: **1.** **Budgeting** - Preparing the annual budget for the financial year for approval by the Board - Preparing cash flow projections **2.** **Financial Accounting** - Monitoring invoices from suppliers and issuing cheque payments to suppliers - Issuing invoices to residents and clients and collecting and...
-
Flower Delivery Operations Supervisor
2 weeks ago
Bishan, Singapore Koko Delivery Service Full time**Job Overview** Oversee daily delivery operations, manage our team of drivers, and ensure timely, safe, and accurate deliveries. You will play a vital role in maintaining operational excellence, ensuring customer satisfaction, and upholding our core values of reliability, safety, accountability, and customer satisfaction. **Key Responsibilities** - **Team...
-
Delivery Supervisor
2 weeks ago
Bishan, Singapore Koko Delivery Service Full time $24,000 - $32,000 per yearDelivery Supervisor / Operations ExecutiveCompany: Koko DeliveryEmployment Type: Full-TimeJob OverviewKoko Delivery is seeking a dedicated and detail-oriented Delivery Supervisor / Operations Executive to oversee daily delivery operations, manage our team of drivers, and ensure timely, safe, and accurate deliveries. You will play a vital role in maintaining...