Lead Product Manager, Payments Acquiring

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the Team

The Payments Experience product team is responsible for payment and funds flow experience of the Grab apps as well as online & offline acceptance of GrabPay payment methods. We aim to build the best, most innovative payment products, making a meaningful impact on the lives of our consumers.

The team comprises a diverse group of individuals who share a common experience with enhancing the consumer payment and money movement experience on Grab. If you're looking for a challenging opportunity to contribute to one of the leading Super Apps in Southeast Asia, we invite you to become a part of our dynamic team

Get to know the Role

We are looking for a Lead Product Manager to join our team. You will manage the acquiring experience for both QR and Online acceptance regionally for our end consumers (end users, driver partners, merchant partners), owning product strategy, discovery and execution. Leading multiple cross functional teams, you will play a key role in driving growth to our Financial services across the region

The critical tasks you will perform

• Develop and drive the product vision and strategy for QR and Online acceptance acquiring across all countries, aligning it with Grab and Grab Financial overall strategy
• Be the leader of cross-functional teams, comprising senior engineers, designers, data analysts and business, foster a culture of collaboration and teamwork
• Drive a continuous discovery - delivery working model where identified problems and solutions can quickly transition to implementation to test products fast and incorporate leanings into future iterations
• Use data to make informed decisions, optimize existing features, and guide the development of new features to enhance engagement and relevance.
• You will communicate with both technical and non-technical stakeholders, ensuring that the team's work is well-understood and well-supported.

Qualifications

• Bachelor's degree in Business, Engineering, Computer Science, or related field.
• At least 7 years of product management experience, with at least 5 years in the payments or fintech industry and ideally in B2C segment
• Strong understanding of payment & fintech ecosystem and trends in SEA, as well as fund flow mechanisms
• Proven track record of successfully launching and scaling payment products
• Experience leading and mentoring cross-functional teams in a fast-paced environment
• Excellent analytical skills with the ability to translate data insights into actionable product strategies
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels
• Demonstrated ability to thrive in a dynamic, high-growth environment
• Experience applying AI tools across the product management lifecycle

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.