Key Account Executive

1 week ago

East Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $60,000 - $80,000 per year
Job Scope:
  • Manage and grow relationships with key freight forwarders, logistics partners, and direct clients.
  • Ensure consistent service excellence through regular follow-ups, performance reviews, and tailored support.
  • Understand client needs deeply and propose customized cargo solutions aligned with the airline's capabilities.
  • Monitor client satisfaction and proactively resolve service issues in coordination with cargo operations and customer service teams.
  • Provide accurate sales forecasts and client insights to management for strategic planning.
  • Collaborate with internal teams to ensure seamless service delivery and operational efficiency.
  • Represent the airline professionally at client meetings, trade shows, and industry events to reinforce brand loyalty.

  • Identify and pursue new business opportunities across diverse industries and market segments.

  • Conduct market research to spot emerging trends, competitor activities, and potential growth areas.

  • Initiate contact with prospective clients and present the airline's cargo offerings effectively.
  • Support promotional campaigns and networking efforts to expand the customer base.
Qualifications & Experience:
  • Minimum 2 years of experience in the airline or air cargo industry.
  • Good knowledge of export/import and cross-trade shipment requirements.
  • Proficient in Microsoft Office 365 (Excel, Word, PowerPoint).
  • Possess a valid Class 3 driving license.

Lee Wan Jinn, Yuni EA License No.: 02C3423 Personnel Registration No.: R

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