Admin Officer cum Customer Service

6 days ago

One North, Singapore C&W SERVICES (S) PTE. LTD. Full time $40,000 - $80,000 per year

About the job:

  • Customer Service & Event Coordination

  • Respond to inquiries via walk-ins, phone calls, and emails.

  • Assist in scheduling appointments and coordinating event requests to ensure proper arrangement and documentation.

  • Fault Management & Job Monitoring

  • Prepare and submit monthly fault report summaries.

  • Lead in closing fault calls and monitor feedback in the Jobs Management Module (JMM), assigning tasks and providing timely updates.

  • Administrative & Financial Support

  • Assist in preparing management reports and monthly claims (FM and term contractors).

  • Handle payment invoices, billing requests, service orders, and generate monthly attendance and incident reports.

  • Document & Inventory Management

  • Ensure efficient handling of documents including printing, scanning, filing, and dispatch.

  • Manage inventory of office and pantry supplies to support daily operations.

  • General Office Duties & Ad-Hoc Tasks

  • Support day-to-day office operations and perform other duties as assigned by the supervisor.

About you:

  • Minimum GCE 'O' level with a pass in English and Mathematics. Proficient in common workplace software e.g. Microsoft Office.
  • Minimum 3 years of relevant working experience.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

  • Being part of a growing global company;
  • Career development and a promote from within culture;
  • An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

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