Customer Service Officer

4 days ago

Sembawang North Region, Singapore Culina Full time $30,000 - $60,000 per year

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group's businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store SuperNature in Dempsey as well as a chain of butcheries in major supermarkets island wide.

Job Summary:

The role of Customer Service Officer is responsible for attending to customers' orders and inquiries and process their orders.

Job Responsibilities:

  • Attend to customers' orders on phone, fax, email, through sales personnel and create a sales order
  • Process orders by generating tax invoices, credit and debit notes, and internet billings
  • Send e-commerce order confirmation, prepare return notes for internal and external parties when necessary
  • Co-ordinate with warehouse admin staff and delivery drivers to ensure timely delivery to customers
  • Handle and manage customer enquiries and feedback

Requirements:

  • GCE 'O' level, Diploma in business or equivalent
  • Mandarin and English speakers preferred to communicate with Chinese clients
  • Alert, efficient, responsible, resourceful and service-oriented
  • Good communication skills and problem-solving skills
  • Good attitude and able to work under pressure and with minimum supervision
  • Able to work shifts on a 5-day work week (including some weekends)

Job Highlights:

  • Progressive Leave Scheme
  • Group Medical & Hospitalization Insurance
  • Flexi Wellness Plan
  • Staff Card Discount Program

  • Customer Service Officer

    2 weeks ago

    Central Region, Singapore SAFRA National Service Association Full time $2,000 - $3,000 per year

    CUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...

  • Customer Service Officer

    3 days ago

    Sembawang, Singapore Pollisum Engineering (Pte) Ltd Full time

    Manage and communicate with customers and business partners to achieve profitable deals and fulfill service delivery - Daily update shipments information into Key field system and customers - Preparation of documents for import, export and LCL job (DO, WO, Payment) - Assists in shipping procedures and documentation - Ensure correct and timely billing to...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore Far East Organization Full time $30,000 - $40,000 per year

    Company description: Agape Services is a Christian social enterprise under Far East Organization, whose aim is to provide meaningful employment and benefits to people with disadvantaged background, as a demonstration of the love and teachings of Jesus Christ. We offer services in laundry, cleaning, floral and corporate gifts (including art pieces), moving...

  • Customer Service Officer

    2 weeks ago

    North Region, Singapore Achieve Career Consultant Pte Ltd Full time $36,000 - $60,000 per year

    Customer Service Officer (1-Year Renewable Contract)Location:Senoko (Company transport provided from Sembawang MRT)Responsibilities:Arrange and manage customer appointments.Handle enquiries via phone and email regarding appointments and installation matters.Send reminders through SMS/email for scheduled appointments.Attend to sales enquiries and promote the...

  • Customer Service Officer

    2 weeks ago

    North Region, Singapore MIND STRETCHER LEARNING CENTRE Full time $40,000 - $60,000 per year

    Customer Service Officer (Full-Time/Part-Time)Responsibilities:Handle customer enquiryManage office administration dutyGenerate monthly reportsRequirements:At least GCE 'O' level and aboveMin 2 years of relevant working experience for Senior positionTraining will be provided for Entry/Junior positionIT literate in Microsoft office skillMust be bilingual in...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore S Foods Singapore Pte Ltd Full time

    **JOB HIGHLIGHTS** - We treasure staff and provide career development opportunities - Fair assessment, good compensation and fringe benefits - Collaboration and Teamwork **ROLES & RESPONSIBILITIES** - Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. - Keep records of...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore APPLIED TOTAL CONTROL TREATMENT PTE LTD Full time

    **Responsibilities** You will be reporting to Sales Manager and required to undertake such duties as may be assign to you in the proper performance of your employment. **Customer Services** - Acts as window and interface with customer on all issues, and provide top level of customer service to all customers - Liaise with customers on quotation status,...

  • Customer Service Officer

    6 days ago

    North Region, Singapore Plasma Science Pte Ltd Full time $13,200 - $72,000 per year

    Here are the typical responsibilities of a customer service representative:**Responding to Customer Inquiries**: Address customer questions via phone, email, chat, or in person, ensuring timely and accurate responses. **Providing Product and Service Information**: Offer detailed explanations about the company's products or services, features, and benefits...

  • Customer Service Officer

    2 weeks ago

    Sembawang, Singapore BLOSSOMSFOOD PTE. LTD. Full time

    **Only Locals or SPRs need apply.** - Answering customer inquiries/customer questions - Ensuring customer satisfaction - Process customer accounts - Supporting the sales team/referring sales leads - Collating customer feedback - Fielding incoming phone calls - Maintaining open and interactive communication - Following established communication procedures -...

  • Customer Service Officer

    2 weeks ago

    North-East Region, Singapore Kyocera Document Solutions Singapore Pte Ltd Full time $30,000 - $45,000 per year

    Responsibility:Attend customer's call enquiriesRespond customer's toner requestMonitor customer's toner usage by system, and plan toner deliveryCoordinate with logistics for toner deliverySend toner quotation to customers upon requestTo keep records of all conversations in our call centre database in a comprehensible wayTo build sustainable relationships and...