IT Support Administrator

2 weeks ago

Central Region, Singapore NET SOLUTIONS PTE LTD Full time $104,000 - $130,878 per year
Technical Support
  • Provide first- and second-line IT support for hardware, software, and network issues.
  • Troubleshoot and resolve problems related to operating systems, applications, printers, and mobile devices.
  • Manage user accounts, passwords, and access rights in systems such as Active Directory, Office 365, and email platforms.
  • Ensure timely response and resolution of helpdesk tickets.
Systems Administration
  • Install, configure, and maintain desktops, laptops, servers, and networking equipment.
  • Administer company IT assets including user devices, servers, and cloud applications.
  • Support patch management, system updates, and backup processes.
  • Monitor system performance, availability, and security.
Network & Security
  • Assist in managing firewalls, routers, and VPNs.
  • Enforce IT security policies, including antivirus updates and endpoint protection.
  • Perform regular audits of system access and security logs.
  • Support implementation of cybersecurity measures and staff awareness training.

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