Client Success Intern

2 days ago


Downtown Core, Singapore Fomo Pay Pte Ltd Full time $1,000 - $10,000 per year

**About FOMO Pay**
Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.
As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia's fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:
FOMO Payment - One-stop digital payment solution for merchants, corporates and financial institutions
FOMO iBank - Facilitate businesses' everyday requirements for transactional banking needs
FOMO Capital Markets - One-stop digital asset services provider bridging Web 2.0 & Web 3.0
**Key Responsibilities**:
- Manage clients' post-sales activities and cultivate strong relationships with clients by providing an elite client experience
- Maintain professional and effective working relationships with newly onboarded clients and accurately assess the risks in the relationships and their development
- Assist clients with the setting up of their accounts with the Company, leading up to their first transaction
- Manage clients' inquiries and resolve queries or issues promptly after their onboarding
- Create, identify and qualify selling opportunities by maintaining close communication and engagement with the clients
- Develop trusted relationships with key accounts and high-priority clients to encourage high-volume transaction flows
- Ensure the timely and successful delivery of our products and solutions according to the clients' needs and objectives
- Work closely with the sales and accounts teams to ensure effective handover processes of the clients
**Requirements**:
- Degree in Business/Economics/Sales & Marketing or equivalent
- Entrepreneurial and is able to work in fast-paced environment with numerous stakeholders
- Resourceful and independent with good problem-solving skills
- Strong communication and relationship-building skills
- Fluent in both English and Mandarin in order to communicate with both English and Mandarin-speaking associates. Knowledge of additional Asian languages would be advantageous to communicate with clients in the international market
- Commercial understanding of technology solutions, specifically towards financial services industry is preferred
**Job Types**: Internship, Fresh graduate
Pay: $ $1,000.00 per month
Schedule:
- Monday to Friday
**Education**:
- Bachelor's or equivalent (preferred)
Work Location: In person



  • Downtown Core, Singapore Veson Nautical Full time

    As a Veson Nautical Client Success Manager, you will function as the primary client success contact post go-live of the world’s leading enterprise software solution for maritime commercial operations. You will play a key role in the build out of the Client Success team at Veson, aiding in the creation of KPIs, Playbooks, Success Plans, and Product Mapping...


  • Downtown Core, Singapore Spiralytics Full time

    **Job Specification**: The Client Success Executive is responsible for growing our clients’ businesses as if they are your own. You will become an expert in online performance marketing, and manage up to 10 people across various disciplines working on each client’s behalf. You make sure that the ideas and optimizations that are proposed and implemented...

  • Client Success

    1 week ago


    Downtown Core, Singapore iLex Full time

    **About us** iLex is a next-gen B2B SaaS fintech start-up with operations in Singapore, Hong Kong, London, and Sophia Antipolis. iLex integrates on a single platform access to global loan markets and a large network of investors, primary and secondary deal sites, advanced investor intelligence for banks, debt advisors and institutional lenders. iLex’s...


  • Downtown Core, Singapore InterOpera Full time

    **Overview** **Key Responsibilities** **1. Client Success Management** **Onboarding and Implementation**: - Guide new clients through platform registration, asset registration, and documentation submission. - Deliver tailored training sessions to ensure clients effectively utilize the platform for Renewable Energy Certificate (REC) issuance and other...


  • Downtown Core, Singapore Happiness Initiative Pte Ltd Full time

    **Client Success Executive** We’re looking for a Client Success Executive who’s passionate about making a difference — and loves turning conversations into partnerships. This role is key to helping us grow our impact in workplaces by managing client relationships and driving sales for our well-being programmes and products. You’ll be the bridge...


  • Downtown Core, Singapore FYYA Full time

    Ensure new clients receive excellent support throughout their early journey with the team. **Responsibilities** - Guide clients through the onboarding process - Address basic questions and manage expectations - Monitor progress of first meetings or sessions - Update internal systems with client status **Requirements**: - Diploma or Degree in Business...


  • Downtown Core, Singapore Tenable Full time

    **Who is Tenable?** Tenable® is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60 percent of the Fortune 500, 40 percent of the Global 2000, and large government agencies. Come be part of our journey! **What makes Tenable such a great place to...


  • Downtown Core, Singapore Sterling Lexicon Full time

    **Client Solutions Manager - Singapore** **The Client Solution Manager is the Consultative Partner to our potential clients and customers. Understanding their pains, needs and concerns - translating them into appropriate solutions which add value to our customers and clients. A very close collaboration with our Marketing Teams ensures that we identify the...


  • Downtown Core, Singapore Tenable Full time

    **Who is Tenable?** Tenable® is the Exposure Management company. 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 60 percent of the Fortune 500, 40 percent of the Global 2000, and large government agencies. Come be part of our journey! **What makes Tenable such a great place to...


  • Downtown Core, Singapore Cigna Full time

    **Position Title**: Client Manager, Client Management **Job Purpose**: Executing a Client Management role in all aspects of key account management, engagement, and profitable retention, as well as to uphold optimum service by maximizing effectiveness of internal processes and communication. **Reports to**: Head of Client Management **Critical Tasks and...