Client Success Executive

3 days ago

Downtown Core, Singapore Happiness Initiative Pte Ltd Full time

**Client Success Executive**

We’re looking for a Client Success Executive who’s passionate about making a difference — and loves turning conversations into partnerships. This role is key to helping us grow our impact in workplaces by managing client relationships and driving sales for our well-being programmes and products.

You’ll be the bridge between us and our corporate clients — from the first pitch to the final proposal — helping them understand how we can support their teams in cultivating well-being. You’ll also play a critical role in supporting internal coordination to ensure smooth delivery of projects (without actually leading the implementation).

**Your Key Outcomes**
- Drive Sales -_ Generate sales from workplace clients for our well-being programmes, journals, games, and other products.
- Manage Relationships _- Build strong, trust-based relationships with clients across the sales and delivery journey.
- Design Solutions _- Design solutions and write winning proposals, pitch decks, and sales materials that clearly show how we solve client challenges.

**What You’ll Be Doing**
- Lead meetings and pitch sessions with workplace clients (corporates, and government organisations).
- Manage day-to-day communication and maintain great relationships with new and existing clients.
- Prepare proposals and presentations tailored to client needs.
- Coordinate with our internal team to ensure seamless project handover and delivery (you're not delivering — just making sure it gets there).
- Track and follow up on leads, renewals, and opportunities.
- Help us improve and build better sales and account management processes as we grow.

**You’ll Thrive in This Role If You**:

- Enjoy relationship building and are energised by conversations.
- Are target-driven and excited about growing our reach.
- Communicate clearly and confidently — both in writing and in person.
- Are organised, detail-oriented, and able to manage multiple projects at once.
- Can work independently while staying aligned with team processes.
- Are adaptable, quick to learn, and comfortable in a fast-changing environment.

**Nice-to-Haves**:

- Experience in sales, account management, or project coordination
- A keen interest in well-being, learning, or workplace culture

**Why Join Us**

We’re a social enterprise on a mission to make well-being skills accessible to all. We take research seriously — and play seriously too. Our small but mighty team builds evidence-based tools and programmes that are both impactful and delightful. You’ll get to work closely with the co-founders and shape how we grow in the workplace space.

If you’re someone who loves people, purpose, and the occasional post-it-filled brainstorm — we’d love to meet you.

**Job Types**: Full-time, Permanent

Pay: $3,800.00 - $4,800.00 per month

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Employee discount
- Flexible schedule
- Health insurance
- Work from home

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person

Expected Start Date: 16/06/2025

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