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Sales Manager
2 weeks ago
Sales Manager (Catering)
Reporting to the Director of Business Development and Director of Sales (Events), the incumbent will be responsible for:-
- Identifies, qualifies, and solicits new weddings and corporate businesses to maximise revenue, profit, and the satisfaction of guests and vendor relations.
- Promote and market function rooms and the outlets for weddings and corporate businesses.
- Engage clients by attending to sales enquiries and conducting site inspections for clients.
- Responds to incoming leads and solicit partnership with other business partners for leads generation.
- Conduct sales calls and tele-sales to develop new social business.
- Source for partnership opportunities with freelance wedding MICE organisers, bridal retails, MICE intermediaries and other merchants to generate leads and create exposure for the hotel.
- Acquire new business opportunities and maintain existing business relationships with accounts to enable future bookings.
- Prepare group proposals, engage in negotiations and confirmation of business through contracting.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Maximizes revenue by up-selling packages and creative food and beverage offerings.
- Review prospect events in the system and have full control of function room usage to maximize yields.
- Work with Director of Sales – Events to oversee Daily BEO Meetings, Weekly Resume Meeting, Pre-Con Meeting (Both Internal & External)
- Attend meetings to review BEO and ensure last minute changes are communicated to Banquets, AV, Kitchen, Stewarding & Front Desk.
- Oversee coordination with Banquet and other relevant departments for support to ensure the overall success of events.
- Provide services to our guests in order to grow share of the account on behalf of the Hotel.
- Works with Director of Sales - Events to create, implement and execute annual sales plan addressing revenue, customers and sales activity plan based on owned portfolio to achieve the overall catering segment.
- Contribute and participate in hotel organised sales activities and any other organised sales initiatives by the Group.
- Represents the Hotel at customer events.
- Achieve and exceed sales targets as an individual and contribute to team's revenue targets.
- Comply to hotel's credit policy and ensure full settlement of payments within agreed timeline as contracted.
- Carry out any other reasonable duties and responsibilities as assigned.
Requirements
- Must have proven track record of at least 2 years of work experience in a similar capacity in the hotel industry.
- Self-driven, highly motivated, proactive, service and result oriented.
- Possess excellent interpersonal, communication and negotiation skills.
- Able to work independently and in a team.
