Assistant Sales Manager/Sales Manager

2 days ago

Central Region, Singapore UOL Claymore Investment Pte Ltd Full time $60,000 - $120,000 per year

Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape and grow your hospitality career with us

The Assistant Sales Manager/Sales Manager (Corporate Sales) is responsible to implement and execute all sales activities to maximize revenue opportunities for the Hotel in both the corporate and MICE segment. He/she conducts all day-to-day activities related to the sales function with focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.

Our Expectations:

  • Supervise the management of key accounts and closely monitor accounts' revenue and business production.
  • Conduct quarterly account reviews to identify opportunities and revenue generation from the specific accounts. Seek in-depth knowledge of owned accounts to understand its total revenue impact on the hotel for better negotiation opportunities.
  • Conduct sales blitzes and tele-sales to develop new businesses.
  • Follow-up on calls with the Catering Sales and Event Services Team to gather feedback and solicit new or repeat business.
  • Keep abreast of the current and future competitor's products, pricing and sales programs and deploys resources to efficiently optimize REVPAR and achieve/maintain the leading market position.
  • Support and execute group or hotel-wide sales initiatives/promotions, proactively seeking in-depth knowledge of accounts owned to understand its total revenue impact on the hotel for better negotiation opportunities.
  • Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
  • Understand the property's primary target customer and service expectations; serve customer by understanding their business, business issues and concerns to offer better business solution both prior to, and during the event.
  • Monitor the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.

We are looking for a self-motivated 'hunter' with excellent interpersonal and communication skills with strong business acumen. You should have an eye for detail yet be creative and nimble, with the ability to adapt to the ever-changing requirements and needs of customers. If you have at least two to three years of experience in sales, managing corporate and MICE segments, write in to have a chat with us Candidates with more extensive experience may be considered for Sales Manager.

We are also dedicated to providing equal employment opportunities, including individuals with disabilities.

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