Assistant Sales Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

At Four Seasons Hotel Singapore, we create more than just stays – we craft meaningful, memorable experiences. Amidst the vibrant energy of the city, our Hotel is a calm sanctuary where discerning travellers find a true sense of home and place. Our thoughtfully designed environment, from lush gardens to serene, generous spaces, rejuvenates and inspires, allowing both guests and employees to thrive.

As part of our team, you are not just filling a position. You are crafting meaningful moments, and contributing to a journey of discovery. Here, we value warmth, attention to detail, and the ability to anticipate needs before they are spoken – traits that define true luxury hospitality. Life at Four Seasons Hotel Singapore is authentic and full of purpose, just like the experience we deliver to every guest.

If you have a sincere passion for creating meaningful moments and seek to grow in a setting where excellence is the standard, we invite you to join us and be part of something exceptional.

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Exciting Opportunity: Assistant Sales Manager / Sales Manager

This role presents a dynamic and rewarding opportunity for an Assistant Sales Manager / Sales Manager to drive success in a luxury hotel. We invite you to apply if you have the vision and expertise to elevate our offerings.

About the Role:

Assistant Sales Manager / Sales Manager

The Sales Department is responsible for driving revenue and securing bookings for the hotel through direct sales, relationship management and ensuring all client enquiries and bookings are managed in a proactive manner that exceeds guest expectations.

The Assistant Sales Manager / Sales Manager prospect and sells to individual Corporate Negotiated accounts or Group Bookings on behalf of the hotel in accordance with the objectives established in the marketing plan. The Assistant Sales Manager / Sales Manager will ensure that sales activities, top accounts and bookings are focused to yield maximum revenue per available room.

What you will do:

This position will support the Sales team by driving business growth through proactive sales strategies, client engagement, and maintaining long-term relationships. 

You will be responsible for generating new business and nurturing existing client relationships, responding to inquiries, conducting site inspections and hosting entertainment at Food & Beverage Outlets. 

The role will include tracking and managing sales activities, maintaining proper client records, and being able to travel for Hotel's proposed sales trips where required. 

You will be responsible for managing a portfolio of accounts, negotiating sales contracts, and working closely with the Conference Services team to ensure the smooth execution of Group events. 

Client engagement, communication, successful planning and relationship building are core aspects of this role.

What You Bring:

• Bachelor's degree in Marketing, Business Administration, Hospitality, or a related field.
• Minimum 2–5 years of experience in hotel sales, including at least 1 year in a similar capacity in a luxury brand.
• A proactive and customer-oriented mind set with a proven track record of achieving sales targets and driving revenue growth in the luxury hospitality sector.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong organizational and time-management capabilities with the ability to prioritise and manage multiple accounts in a detailed manner.
• Ability to work independently and collaboratively is key

What We Offer:

• A culture built on mutual respect, offering a growing world of opportunities and an environment that supports the pursuit of excellence.
• Career growth opportunities.
• A strong, unique culture.
• Best-in-industry training.
• Complimentary stays at Four Seasons properties (subject to availability), with discounted meals.
• Paid holidays/vacation.
• Dental, medical, and life insurance.
• Employee service awards/Birthday Gift.
• Annual employee party/social and sporting events.
• Complimentary meals in a dedicated employee restaurant.
• Due to work visa restrictions, we regret to inform that this position is open to Singaporeans only.

Schedule & Hours: This position requires one to work from Mondays to Fridays, 8.30 am to 6.00 pm with flexibility in scheduling (i.e. the ability to work on weekends and festive holidays subjecting to work exigencies).